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SHOP CJ Network Complaints & Reviews

3.2
Last updated Jul 26, 2022
Complaints 2029
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1185
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SHOP CJ Network Phone Numbers

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+91 12 4430 6000
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+91 22 4321 7000
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+91 22 3307 3307
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SHOP CJ Network Head Office Address

6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
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400007

SHOP CJ Network reviews & complaints page 7

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P
pkc_shopcj
from Tezpur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective product given sub order no, 1024910437 dt 5/8/18

Address:121004

Dear sir,

Requested you please replace / change of defective item from your supplier 5 in 1 kitchen master by kissen-silver[protected] delivered on 12/08/2018 sunday.
Details :
After switch on of blender motor sound is coming from it but bleds on top of motor is not rotating.

Defective blender is not usable which was cost rs.3300/-

Please arrange for replacement.

Regards...
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chandni007
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong produced send

Address:New Delhi, Delhi, 110037
Website:www.shopcj.com

(Hi this is chandni, my complaint number is [protected]
I have purchased a dinner set of steel with flower design on 08.08.18 but on delivery i have received a different dinner set without design and the quantity of dinner set was also less, 3 items were missing. I have contacted supervisor named akhtar and he told that we can't provide the courier boy in your location for taking the courier back. But till now no response. Its a straight...
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Sunayana Jaiswal
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no. of products provided are not as given

Address:Lucknow, Uttar Pradesh, 226007

Buy 30 get 30 organized packing cover by pretty kraft-pink[protected]
It was shown tht buy 30 get 30 pcs free, we ordered one and when the parcel came the
No. Of pieces are not matched and pieces are also less in number. It should be 60 pcs set but thr is only 50 pcs thr and pieces are different also... So kindly replace it with the right one as shown to us during the show...
As soon as possible replace it......
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B
Bhagianu
from Gurgaon, Haryana
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dinner set received in broken condition.

Shop cj order no: [protected]
Dinner set 44 pcs malamine received on 10 aug evening through xpress bees vms. Items inside found in broken condition. Tried to contact customer care, no contact established with the querry cell. You are requested to replace my order package. Item ordered through shop cj tv advertising mob no: [protected].
My alternate mobile no [protected]. Thanks.....
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1
1nandini
from Bhusawal, Maharashtra
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request for duplicate invoice

Address:Chandrapur, Maharashtra, 442401

I have purchase prestige 4 burner gas stove from your tv shopping advertisement on aug 2016.

And i facing problem in it.

Warranty of the product is for 2 yrs from the date of purchase. And the warranty card received from your

So please help me out, by sending me the duplicate invoice copy of the food processor through this email : [protected]@gmail.com...
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S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I m complaining about my refund amount

Dear team

I m not happy with the shop cj team. I had purchased organized packing cover by pretty kr. The product was picked up on 10th july and i was told that refund will be processed after quality check up. Its been a month now we have not received any refund or any communication from shop cj team.

I m your regular and loyal customer but very dissappointed with shop cj.

Requesting you to kindly...
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karishma bhargava
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

microwave

Address:Rewari, Haryana
Website:Www.shopcj.com

This is in reference to the microwave i purchased lg microwave order no. [protected] from your store on 28 july 2018. This piece in one year warranty. Its door not open. I have tried reaching your service-staff for the past one week with no response. Even they are not picking up our calls and if they pick up they making excusse. Since the piece is on warranty and the problem is persistent, i request you to kindly replace it with a fully-serviceable...
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A
AparnaDS
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

name change and refund

Address:560061

Firstly, I am Mrs. Aparna D S but your executives have typed my name as Aparna Das which is wrong. Inspite of repeated request for correction of same, it has not been done till date.
Please correct my name as Aparma D S.
I had ordered item named ILO Store Smart Canvas Vaccum Bag AID which included vacuum cleaner costing Rs. 1798/-.
Order details
Docket number:[protected]
Order number: [protected]br...
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R
rajni haldia
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product refunded but money not transferred back in 50 days

I ordered a bed sheet set through shop cj on 7/7/2018, order no is [protected], revived order on 10 th july, the quality was very poor so i request to return and transfer money in my account. The product is picked up in two three days but till now i didn't get my money back. Its very hard to connect on customer care, tired of calling on that no, in spite of that if your phone connects than you will always get same answer that you will get...
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A
Aneeka
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damage product

Address:Thane, Maharashtra, 421301
Website:Shopcj

I am sujit from dombivili i had order for the mop the delivery is on time but product is damage i don't want your product again pls send your people to recollect your product from my home and i request to refund by money on tje time of recollecting the item pls don't cheat the people aap tv mai kuch or show karte hai or deliver kuch or karte ho pls refund my money i take your product back...
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N
Nitesh Kahar
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please note I have got the delivery

Address:Surat, Gujarat, 395001

I AM NOT RECEIVED MY ORDER NO.[protected] DT .24/12/2017

PLEAS CONTACT

NITESH KAHAR

[protected]
[protected]

[protected]@gmail.com
visionservices.[protected]@gmail.com   Replace all...
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S
Sweety tehlan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

smart wash portable handy washing machine

Address:New Delhi, Delhi, 110045

Dear concern,

Please note I have got the delivery of smart wash portable handy washing machine on 02.06.18, Order no. [protected] (details attached), the same is not working now, you are requested to replace the same on urgent basis also your customer care number is not accessible.

Regards

Sweety Tehlan
[protected]
Address: rz-e, 163/b, street no.16, sadh nagar, palam colony
New...
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J
Jeetpattni
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent call debited all money from account

Address:Vadodara, Gujarat, 390021
Website:Shopcj.com

In evening a call came from shop cj network saying that your number was put up for lucky draw and has won. They said to wire rs. 50000 to your account they need details and took all the details as well as otp number. When they took the opt number my account was wiped clean and then they told me to wait for 5 mins so that they can send their transaction id to me. I have recorded the call and am willing to take action against this firm in court....
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K
Kt01
from Jhunjhunun, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake call

Today around 11:30 i received a call from a mobile no stating that i have won a lucky draw based on my past shopping and that i have to choose a gift for the same. The person talking on the phone was a lady named sakshi. She stated three prizes out of which i have to choose one, 1. Iphone 7 gold, 2. 50k cash and i don't remember the 3rd prize. She told me that first i have to select items worth rs. 3500 and then tell her the payment no. To...
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K
kshitij18
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for kurtas

Address:New Delhi, Delhi, 110018

Hi
Santosh dewan
I ordered a pack of 6 kurtas worth 1522.
I returned them as i was not satisfied. The kurtas have been returned, but refund has still not been made. I complained many times but no response.
Please look into the matter as soon as possible and make my refund.
Waiting for a response.
Thank u
Hsn code[protected]
Order no - [protected]
Order date - 04/07/2018
Santosh...
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Himakshi banera
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

quality and the accuracy of the products as shown in the tv

We ordered a bedsheet along with this there were blankets and pillow covers. I'm not at all satisfied with the quality.in the tv the product looked absolutely different and when i ordered this, there were massive changes in the product. Also there is a difference in the colour. I would be pleased if you kindly refund my money to the earliest.
Himakshi banera....
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A
AparnaDS
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money refund is not done since an year.

Address:560061

Firstly, I am Mrs. Aparna D S but your executives have typed my name as Aparna Das which is wrong. Inspite of repeated request for correction of same, it has not been done till date.
Please correct my name as Aparma D S.
I had ordered item named ILO Store Smart Canvas Vaccum Bag AID which included vacuum cleaner costing Rs. 1798/-.
Order details
Docket number:[protected]
Order number: [protected]br...
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Sunil Koul
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint number, hs2018072000769 order no-: 1024427943 sewing machine

We have received Sewing Machine Today which is defective and not working at all. Complaint number HS[protected], ORDER NO-: [protected]. I have called complaint department multiple times for the same they are asking us to wait for 2 days and provided number [protected] to call Brand Directly for resolution. we called Brand multiple times throughout day but they are not picking phone. it seems we have been cheated as we have given full amount...
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Deepaksharmay2k
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refuse to accept the complaint

Address:Chandigarh, Punjab, 160036

We had oder juicer with other kitechen utilities vide order no [protected] on Shop CJ. The Jucier was delivered, but the juicer attachments were not completed. We had submit the complaint, and send us the slicer.

today on 20.07.2018 when we ask them to pick up the delivered items, they reused to take our complaint.

I think this company is incorporated to collect money from the customer. It seems it is a CHOR...
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Saroj Kaushik
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broken and damaged product

I ordered Prestige four burner glass top gas stove on 5th July 2018 vide online order No [protected].

It was delivered on 11th July after 5pm after complaint no. HS[protected] on 10th July. On checking the product today (12/July), to my surprise, it was found that glass top of gas stove is completely broken into small pieces. I immediately informed shopcj through email and phone.

It is frustrating that after...
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