Shop CJ Network — Damaged product received from shopcj | |||||
Dear Sir/ Madam With reference to the Order No. [protected] Dated 15/08/16 I have purchased Electrolux Microwave worth Rs. 6589/-. But when I received the product that was in damaged condition (a dent on top of the Microwave). And I have submitted a complaint for the same on 31/08/16 to customer care. But no one call me for replacement or exchange. And I again call to the customer care & remind them on 06/09/16. But till date they didn't pick the damaged product, they didn't gave any replacement or refund my money. It is more than 16 days I didn't get reply from their side. Today I make a call for their customer service executive but no body answering properly. So please arrange to cancell my order as soon as possible and refund my money i.e Rs. 6589/- along with the compensation of my harrasment. I will be very thankful to you for this act of kindness. Very Worst services of shopcj & custom care support. Best Regards, Sanjeev Sharma Mob. No. [protected] Email - sanjeev.[protected]@sonalika.com Was this information helpful? | |||||
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SHOP CJ Network customer support has been notified about the posted complaint. | |||||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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We regret the inconvinience caused. Please assist us with the Order # so that we can assist you at our earliest.
Regards,
Shop CJ India