Shop CJ Network — Exchange product not received since a month

Kinjal R Shah

from Kolkata, West Bengal

Address:	Mumbai City, Maharashtra, 400007
Website:	www.shopcj.com

Order no [protected].
I ordered "Rangilo Rajasthan Bed-sheets" (set of 4) worth Rs. 2498 dated 12th May 2016. On receiving order, I found two of them defective, and hence requested for exchange. Customer care Executive told me to return the whole set instead of defective bed-sheets only. So I did the same. After many follow-ups & calls, they just sent me one of the bed-sheets out of 4.
I registered so many complaints & made calls several times, every time they just request me to wait for 1-2 days & apologize for delay. Its been a month waiting for products for which I have already paid. Its really very disappointing.

I require whole set which I ordered or REFUND my Rs. 2498 as early as possible.

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SHOP CJ Network Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Kinjal,

we regret the inconvenience caused. Do bear with us while we investigate the matter. Be rest assured that we'll work on the feedback provided and fast track a resolution for you. Thank You.

Regards,
Shop CJ India