Shop CJ Network — Lies | |||||
I have ordered pack of 5 Spaghetti, it was delivered after 2 days from the day ordering.I was having Size issue for which I placed replacement request, the merchant had already collected those parcel on 1st of March and from that day onwards there is no response from SHOP CJ.I have been calling over there from so many days.It was told to me that it would be replaced within 2-3 days, after that when i Called Shop CJ customer care they told me to wait for another 7-10 working days, but even though there was no result.I called after 7-10 days and asked them to refund it but one of the executive told me to wait till 16th March, anyhow it would be done.I confirmed him again and again and finally now its 17th of March and I called them again and ask him for refund and requested him to connect me to his Head but he told that I would receive call from him or other executive to take details.But No Calls Yet...Very poor service Was this information helpful? | |||||
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SHOP CJ Network customer support has been notified about the posted complaint. | |||||
 13 Comments | |||||
Comments
Its the worst site ever, now not even my call is being connected I tried calling from another number which was directly connected but had a disgusting experience, i would like to mention employees name Kushal, Manish, Mandeep & Anup. I called 4 times in last half an hour as all this people kept me on hold for more than 5 mins and went somewhere saying that I will connect my call to senior.But all this 4 people Vanished somewhere after putting on hold.Please do take strict action against the SHOPCJ employee as well as company.I would lodged a complaint in court as well for so rude and unethical behaviour of SHOP CJ employees as well as company..
Hi Ragini, we're sorry to hear that. Could you please share your order details so we can find out what went wrong there? Be rest assured that we'll solve it at the earliest. Thank You.
Hi, I am sowmya, I received a prestige 19ltr on 3rd march, which was completely damaged. I am asking them to take a product back and return money, they are not responding properly, very poor service.
The team from backupservice team will call and they are telling that you can take legal action and shouted on us.
Really they don't know how to serve customer's.
Please help me to resolve this problem, I have called several times to shopcj. I am surely going to consumer court and will lodge complaint.
The team from backupservice team will call and they are telling that you can take legal action and shouted on us.
Really they don't know how to serve customer's.
Please help me to resolve this problem, I have called several times to shopcj. I am surely going to consumer court and will lodge complaint.
Who will help me to solve my problem.
Hi Sowmya,
We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest .
We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest .
Stop Fooling people I wish I could slap those employees who are so rude and without informing they keep on hold for no reason.And what Order ID you people are requesting i don't understand.My product is already collected by your people on 1st of March 2016.I don't have any details except Docket No provided by your courier partner.I want my money back or If i lodged a complaint you could bear more loss by paying more.Better Understand it.We are customer, and you people are nothing without US.
If you people seriously want to sort it out, I have the Docket No with me its BN96241935 which is the olny thing I am having right now From PARCELLED courier partner.Their No is[protected].
[protected] .
What happen no calls yet !!Even though providing registered number.SHAME!!
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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We apologize for the inconvenience caused. Request you to provide us the Order ID so that we can resolve your issue.