[Resolved]  Shop CJ Network — Missing items and with defected one.

Hi, 3 weeks back i ordered 2 i kall k55 mobiles which is cost of rs.1233 (Including shipping rs.99). They shipped after 1 week. I paid rs.1233 at the shipping time. I got only 1 product out of 2 products. I complained about this, when i was opened. They responded well and return my product within 2 days. But i didn't get the missing product till now. After 1 week again i complained 4 times day after day they didn't respond well. I complained 1 more issue to remaining item. That is mobile mic is not working. Whenever i am calling they receiving and simply put it on hold. Kindly ship my product as soon as possible and take a complaint on defected one.
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May 15, 2017
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2016
SHOP CJ Network Customer Care's response
Hi swami,

We regret the inconvinience caused. Please assist us with the Order # so that we can assist you at our earliest.

Regards,
Shop CJ India
Oct 06, 2016
Updated by swamy1990
My Order No: [protected], Yesterday I called again, they reopen the issue. Please kindly send me missing product as soon as possible. My humble request you to all shop cj tele callers, please take complaint in plain text also, what the consumer saying. Till now I called about 10 times, they are asking what is your complaint and in explain details.

Regards,
Swamy.
Nov 04, 2016
Updated by swamy1990
Hi,
Still I didn't get my missing item from Shop cj. After complaining this I got a call from shop cj and deliver through GATI.COM, and they gave a reference number also. They gave 24/10/2016 estimated date to reach the product. But still I didn't get the product. Please reopen this complaint again and make sure my product reach as early as possible. It is almost 2 months over for this product order.

Regards,
Swamy.
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