Shop CJ Network — Not satisfied with quality of product.

Address:Gautam Buddh Nagar, Uttar Pradesh, 2031301
Website:www.shopcj.com

I bought a microwave resistance dinner set from shop cj in the month of july... I placed an order after watching it on tv... I saw it and ask about the quality with customer care executive when i was placing my order. Within a week i received it and when i opened the dinner set it was just an ordinary quality... And stuff of material is not good as i've seen in tv... I called in shop cj customer care and tell them about my complaint that person just denied that we will not take it back or change it on behalf of quality issue it is not possible... I told him that i am ur regular customer, how could you do this to me... I just want back my money or change the product... But he abuse with me and said"madam ye to change nhi hoga jahan se hota ho wahan se change karwa lo..." and put down the phone without any information... Is it fair that if customer is not satisfied with the product then he or she will suffer with this thing by online shopping cites... Is it our mistake that we choose you as our servers who served their services...???
If a customer is not satisfied and you will not check whether the quality of products is good or not good, then the customer will be cheated by you. I bought with the money, not in free and a single penny of mine is precious for me... But you cheater online companies can't understand... If you can't give satisfaction to your customers then you people are cheater and no one will do faith on you even i am too... I was a regular customer of yours but after your this kind of behaviour i will not continue with u even i'll tell it to all my friends, relatives, colleagues and all my known who are ur regular customer to do not buy from your cite... Fake company... Cheater company... When u r advertising your product you never say that we are not responsible for quality plz buy it on ur own risk... And when we paid for it than you make all types of rules and regulations... Shop cj is a fake or cheater company... Dear friends do not buy with this online company.
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SHOP CJ Network customer support has been notified about the posted complaint.
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Comments

Hi Reena,

We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest.

Thanks.

Regards,
Shop CJ India

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    +91 22 4128 6000
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