[Resolved] Shop CJ Network — Order no. [protected]

Anishpayal

from Gurgaon, Haryana

Address:

Dehradun, Uttarakhand, 248001

I have Order placed for vlcc 5 in 1 herbal it include cosmetic pouch but when i received the product cosmetic pouch was missing.
When i called up on ur toll free no. They disconnected the no. Everytime after hearing my complain. I have seen on television cosmetic pouch was included even on ur website it showed.
Kindly let me know when can i get cosmetic pouch.
Harpreet
Dehradun

+1 photos

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Jun 21, 2016

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

May 21, 2016

SHOP CJ Network Customer Care's response Hi Anish, We regret the inconvenience. We’ve escalated this issue to the concerned team and soon the issue will be resolved. Thanks! Regards, Shop CJ India

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Comments

rachana bhilwara

from Bengaluru, Karnataka

Shop CJ — Wrong product delivered

I am ordered 3 suits in shop cj but 2 are same. I will call many times in shop cj customer care but they are not received my complaints... Plz help me... I am ordered a product to this mobile no. [protected]

SHOP CJ Network Customer Care's response, May 21, 2016

Verified Support

Hi Rachana,

We regret the inconvenience. Your query has been forwarded to the customer support team, allow us sometime!

Thanks!

Regards,
Shop CJ India

Deepanshu Singh

from Mumbai, Maharashtra

Star CJ — money back

only bed sheets are delivered of altro but not delivered 10 pc towel set of weaves and now i want money back of this product

SHOP CJ Network Customer Care's response, May 21, 2016

Verified Support

Hi Deepanshu,

We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest.

Thanks!

Regards,
Shop CJ India

Vibhuti Sakpal

from Delhi, Delhi

Star CJ — Non receipt of Gift Voucher

I hav not recd gift voucher along with consignment. Docket No[protected]

SHOP CJ Network Customer Care's response, May 25, 2016

Verified Support

Hi Vibhuti,

we're sorry to hear that. Your feedback is important to us. Could you please share your order details so we can find out what went wrong there? Be rest assured that we'll solve it at the earliest. Thank You.

Regards,
Shop CJ India