Shop CJ Network — Payment issue

You had claim payment of rs 1098 with I'd no[protected] on dt 27/8/16 but not booked my order and till date I had not received same in my A/C. I had also complain telephonically twice on 10 sep ( 16.11 minute and 24.14 minute) but not resolved by you. After that I had put a mail to [protected]@shopcj.com on dt 21 sep but it's bounce.
Kindly return my amount asap otherwise I will go with consumer forum.