Shop CJ Network — Product not received

Address:	600076
Website:	shopcj.com

Order No [protected]
Docket No [protected]
Pay Mode OnlinePayment
Invoice Amount Rs. 999.0
Address (near DRJ Hospital)54, canal road, Orchid Springs Flat.No.109, Maple block Korattur, chennai- 76 . TIRUVALLUR TAMIL NADU (600076)
Item name Quantity
5 in 1 Skin Relief Massager (AID) 1
VLCC 4 in 1 Jewel Facial Combo Kit

I have ordered the product on 12th of march, so far i have not recieved the product. on 17th march i recieved stating an apology for the delay & i had been told it will be delivered within 4 days.on 6th april i called again at that time they told me the reasonfor the delay was festive season and assured me that it reachwithin 7 working days so i kept calm waited patiently for the product till 23th april. the docut number given to was invalid no, so that proves to be fake number .on 25th april i called again to know the actual status the product when they asked me to cancel the order but refused to do so.On the same day i recieve a message which stated [ your order is cancelled as per your request], but i never asked them to cancel it.On same day at 11.03 pm i got another message stating that they have placed order for the same product in other order number[ [protected]] with different prize of Rs.1647.Now the question is first of all my order has been cancelled without my knowledge &top of that a new order has been placed.The next day i asked the reason for cancelling my order, they responded with horrible reason that the order was cancelled by the courier because of some issue of technical problem. I dont want the second order to be placed please make sure to deliver the first order ASAP.kindly respond to this.