[Resolved]  Shop CJ Network — Product payment for two products taken but only one product delivered

Website:www.shopcj.com

I have ordered 2 set of a product called VLCC gold facial kit on 17th april 2016. But I have received only one set of product and I was told by delivery guy that the box contains 2 set of product so I have paid for 2, but the box contains only one set. I have already raised the complaint 10 times to customer support people they are telling it will get deliver within 3-4 working days but it's been more than 3 week's I haven't received any product.
This is the first time I have ordered something from Shopcj and it was such a bad experience with these people.
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Niikkkii,

We apologize for the inconvenience caused. Request you to provide us the Order ID so that we can resolve your issue.

Thanks!

Regards,
Shop CJ India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information