[Resolved]  Shop CJ Network — Product not received as commitment time

Address:	411041
Website:	www.shopcj.com

Hi,

I had ordered Oven from your shopping site in Diwali and I was having an offer of some gifts item along with oven. But till date I had not received 20 pics Container Box and Food Recipe Book. This items were committed along with oven.

I had taken follow up with your customer executive several time. but i think now its just waste of my time. I don't understand why you guys had kept such customer care service if the customers are not made satisfied at least with satisfying positive revert. False commitments was received from your customer care agents ( Krishna & Tripati), about dispatching those gift items on my address and when I asked to transfer my call to higher management they were not able to transfer and was giving non sense reasons about office Timings & Floor Supervisor is not available on the Floor, Your Product will receive you 5 business days & all.

Please do take an appropriate actions & share your action plane on the same. As I am now fed up with the kind of service your guys provide. Let me know your action plans on this. you are free to give me a call on my below mentioned number or you can revert me on this mail as well. i am notify National Consumer Forum such your pathetic & irritated service. also i request you please CC on your Higher authority as well.

Immediate action will highly appreciated.

My Order Number Is :- [protected]

Regards,

Sandeep Kale