Shop CJ Network — Received old and used phone | |||||
Dear shopcj, Recently i ordered "micromax gc313 dual sim feature phone (black)" with order number "[protected]". When i opened the box i realized that i have received white color and more over used phone. that's awesome great news getting old and used phone while ordering new phone. Do you want me to prove it is a old phone. 1. the box was dirty and opened. 2. battery was not inside the cover. 3. the mobile was stained. 4. the inbox has 22 unread messages. 5. the phone book has 100+ contacts in it. You have violated to policies here 1. you have sold me an old and used phone instead of a new phone. 2. you have sold someone else's private details to me. So which case shall i file on you. I need refund within 24 hours of receipt of this mail. send your executive to pick up the phone. I explicitly stating i don't need replacement. i don't trust you anymore. this is the worst thing you can do to your customers. i need complete refund. I will return the phone once i receive the refund. i don't trust you. don't send anybody for pickup before i receive refund. For further clarification call me on [protected]. Was this information helpful? | |||||
SHOP CJ Network customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Friends, admin and moderator,
Can you please help us out on this issue. The customer team is totally unresponsive. Where to go next and how to get this issue resolved.
Can you please help us out on this issue. The customer team is totally unresponsive. Where to go next and how to get this issue resolved.
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I called them up still no response.
May I will have to take this to next level.