[Resolved]  Shop CJ Network — Refund against cancelled order

Address:	180003
Website:	shopcj.com

Sir,
refer my order no.[protected]
I cancelled the order on 08 Aug 2016 even before shipping of the item and at the time of cancelling the order I was told by customer care rep that I would get the refund of my money i.e. Rs 39750/-, which was deducted from my bank account immediately on placing the order, within 5-7 working days but till date I have not received the refund.
on enquiring from customer care, no one knows anything and their executives made me to hold the telephone line and disappeared thrice, oherwise they are not even available.
Neither they shipped the item as order was cancelled nor refunded the money.
I once again request you to look into it and refund the money.