[Resolved] Shop CJ Network — Return Money - Urban Style T-shirt pack(Order No : [protected])

sushant.khandelwal78

Address:	Pune, Maharashtra, 402031
Website:	shopcj.com/nmall/index.htm

I raised an complaint to return back an product on 5th Nov and Shoj CJ team tell me that we will take back product within 7 days but still i havenot received my money . The product which i purchase is not up to mark hence we want to return it back.

Customer Name : Swati Khandelwal

Order No : [protected]

Feedback for product - Product which we ordered, not received the same.

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Jan 5, 2017

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2016

SHOP CJ Network Customer Care's response Hi Sushant,

Your query has been forwarded to the customer support team and soon the issue will be resolved.

Thanks!

Regards,
ShopCJ India

Nov 30, 2016

muralidharamg's response Damage item

Verified Support

Dec 05, 2016

SHOP CJ Network Customer Care's response Hi Sushant,

We have processed refund against order no: [protected]. Thanks for connecting with us.

If your query still stands unresolved please write back to us on [protected]@shopcj.com

Thanks!

Regards,
ShopCJ India

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Comments

muralidharamg

from Bengaluru, Karnataka

Dear sir

We have received a damage argument from your on line shop CJ.com

So hence we don't need the product kindly replace the money back to us.

SHOP CJ Network Customer Care's response, Dec 3, 2016

Verified Support

Hi Murali,

As discussed over the call, we have forwarded the bank details to payment department and the amount will credit back to your a/c within 3 working days.

Thanks!

Regards,
ShopCJ India