Shop CJ Network — Wrong colour and damaged product delivered

Ziv

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400002
Website:	Www.shopcj.com

Order No.[protected].. I ordered Blanc Mattress protector in white which I received after 20 days or so when received it was in Brown and the side border piping was all hanging as well the the fabric also was damaged and not satisfying at all.. I called immediately and asked for the refund which they never called me back and sent sms my complaint has been resolved ever since I am contacting them and explaining to all different customer care people as well spoke to the Senior Mr Apurva from complaint department on 25th August he asked me it will be done or else give a call on 28th August I called to speak to him but he is not coming on line.. it's disgusting and and annoying speaking to them they are just bullying people and worse it's to keep explaing to different officers the same thing again and again

Was this information helpful?

No (0)

Yes (0)

SHOP CJ Network customer support has been notified about the posted complaint.

Related SHOP CJ Network reviews

View all 2029 SHOP CJ Network Reviews

Comments

Ziv

from Mumbai, Maharashtra

Hii
I would like to thank the consumer complaint for taking my matter to the shop cj. As soon I lodged a complaint which was on 28th August and I got a call on 30th August from shop cj for a refund asking my bank details and did it on urgent basis and I got my refund money transferred as well got a call from shop cj for confirmation of my refund if I have received.. once again thank you so much..