Shop CJ Network — Yesterday I have received New LAVA A-68 & I am facing internet connectvity (3G) probelm

Address:Gurgaon, Haryana, 011

1) Hand set packing not proper .
Found back cover open in side the box.
back camera protecting cover removed & stucked with back cover.
2) Device not supporting to 3G.
3) W/U app not getting D/L.(I have Tata docomo Sim & 3G working fine with Lenovo A369I ).
Nee your support on this.
I wish to return back this device.due spec not satisfying .

shipment Summary
Shipment Number: [protected] Shipper Reference [protected] Current Status: Delivered Delivered on: 9/20/2016 9:21:00 PM Delivered to: Niranjan Mokashi
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SHOP CJ Network customer support has been notified about the posted complaint.
Sep 21, 2016
Updated by niranjan mokashi
1) Hand set packing not proper .
Found back cover open in side the box.
back camera protecting cover removed & stucked with back cover.
2) Device not supporting to 3G.
3) W/U app not getting D/L.(I have Tata docomo Sim & 3G working fine with Lenovo A369I ).
Nee your support on this.
I wish to return back this device.due spec not satisfying .
Complaint comments 

Comments

We received jewel set in that earing hook have broken.
SHOP CJ Network Customer Care's response, Sep 23, 2016
Verified Support
Hi Akshatha,

We regret the inconvinience caused. Please assist us with the Order # so that we can assist you at our earliest.

Regards,
Shop CJ India

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