[Resolved] Shop CJ — Not returning or replacing the things | |||
They are showing something & selling something else. Totally bad quality products. when we are asking them to return it, They are denying. I purchased a dinner set from shop CJ on 23rd Sep, 2015, It got delivered on 24th. What I find was different from that set which they display on TV. The quality was also not good. It was of 2000 rs + 99 rs for delivery charges. I called them, the same time & asked them to return the dinner set. They logged a complaint & said they will contact me within 2 days. Nobody called. I called on 25th Sep, they asked me to send the photos. I sent it, but nobody responded over mail, I send reminder main next day. Then I called them they said, the dinner set cannot be returned even if I dont like it. I requested them to replace it with any other dinner set of different quality. But they refused & cut the call. They are not supportive. They are fraud, Please dont buy anything from shop CJ or star CJ. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. | |||
1 Comment | |||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.
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Shop CJ India