Comments
Hi, Shop CJ India,
I contacted customer care many times about my clarification on the refund, they told they would refund the whole amount.
I have ordered from TV and Cash On delivery.
Today (11th April 2016) pick have been done but they have not paid in cash, they told shop cj will call me and ask account details and they will credit the amount Rs.1098.
Could you please look into this? I am really frustated with shop cj now, the way they handle their customer, . How any times shall I call Customer care? I am losing money calling again and again, could not you follow up with your customer?
I contacted customer care many times about my clarification on the refund, they told they would refund the whole amount.
I have ordered from TV and Cash On delivery.
Today (11th April 2016) pick have been done but they have not paid in cash, they told shop cj will call me and ask account details and they will credit the amount Rs.1098.
Could you please look into this? I am really frustated with shop cj now, the way they handle their customer, . How any times shall I call Customer care? I am losing money calling again and again, could not you follow up with your customer?
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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We apologize for the error. Your query has been forwarded to the customer support team, allow us sometime
Regards,
Shop CJ India