Shop Clues — Did not receive the product nor the money back completely

Address:

Bangalore, Karnataka

I ordered a Honda civic car cover worth 849 on 24 Nov 2014, 06:36 PM Order no 27670775, I got call from shopclues few days later stating that the product is not available with the dealer and they will place the order with other dealer. New order placed by shopclues on 05 Dec 2014, 12:15 PM order no 28614350 worth 700, after few days I called shopclues for the product status, they said they are not able to track the shipment. After few days I got a mail stating that the product is not delivered and its back to shopclues ware house. Now they are not shipping my order they are paying me back 700 rs. But I paid 849. I have attached all the relevant mail and order screen shots. Regards, Subbiah S ganesh.[protected]@gmail.com