Shop Clues — Old expired rechargeable batteries

Address:

Pune, Maharashtra

I am enclosing the various exchange of mails Pl read carefully the issue raised in the mail & total ignorance & evasivthe least you can reply points/ issues raised by me hardly any doubt you are a fraud I shall put this issue with evidence on all social sites regards H S Sawhney Hide message history On Monday, July 14, 2014 2:23 PM, ShopClues.com <[protected]@shopcluescom.zendesk.com> wrote: ##- Please type your reply above this line -## ShopClues Support, Jul 14 02:23 PM: Dear Customer, Thank you for shopping with ShopClues.com. This is with reference to your order placed with us. We express our inability to accept your return request as we have sent you the same product ordered by you. Please refer to http://www.shopclues.com/return-policy.html for return policies. We appreciate your understanding in this matter. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Supratim ShopClues.com s::S COL H S SAWHNEY, Jul 13 03:45 PM: Order Number: 15443017 Return Number: 332249 Product: Envie 4 x AA Rechargeable Batteries and Charger Combo Reason: Wrong Description Online Action: Refund you truly fascinate me the order details are there in very mail you are replying. it is a matter of shame that there have been15 mails on the issue but you are yet to register the issue in your mind Pl read the mails from beginning There are lots of about your good intentions it smells of evil intentions, for a org like yours in SERVICE industry you are harassing your customer for JUST RS 238 worth of product, disgraceful, hope your superiors are part of this pathetic response to a complaint regards H S Sawhney Cs, Jul 11 11:13 AM: Hi, Thank you for taking your time to write to us. I understand your concern but regret to inform you that I’m unable to find a record with the information in your e-mail. Please get back to us with these details - Order ID - E-mail ID used for placing the order - Kindly do not worry in this regard and we will resolve the issue as per your satisfaction only. We are here to address your concern and to ensure a prompt resolution. We will take ownership of the problem and we will follow-up until the problem is resolved. Looking forward to your reply so that we can resolve your issue at the earliest as this is of prime importance to us, at Flipkart! Auto-Response - 11/07/2014 09.30 AM Dear Customer, This email is for your reference only. You do not need to reply to this mail. We will get back to you at the earliest. Customer Support www.flipkart.com (http://www.flipkart.com/) Customer By Email ( ShopClues.com) - 11/07/2014 09.30 AM Cs, Jul 11 09:30 AM: Response [protected][protected][protected]--- Dear Customer, This email is for your reference only. You do not need to reply to this mail. We will get back to you at the earliest. Customer Support www.flipkart.com COL H S SAWHNEY, Jul 11 09:27 AM: does it take ore than 13 mails before you decide tt respond, or take action I am impressed shop clues regards H S Sawhney Cs, Jul 11 12:15 AM: Response [protected][protected][protected]--- Dear Customer, This email is for your reference only. You do not need to reply to this mail. We will get back to you at the earliest. Customer Support www.flipkart.com COL H S SAWHNEY, Jul 11 12:14 AM: it has been a long time since the issue was raised & despite many mails you arte simply delaying avoiding the issue regards H S Sawhney ShopClues Support, Jul 10 03:06 PM: Dear Customer, Thank you for shopping with ShopClues.com. This is with reference to your query regarding return for order. We sincerely apologize for the delay in addressing your concern and would like to inform you that we required images of the product which you received highlighting your concern, so that the quality department can look into the concern. Please be assured that we will resolve your problem on high priority. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Supratim ShopClues.com COL H S SAWHNEY, Jul 08 09:49 AM: I think u r simply harassing me all I want is to return the product I have amply clearly explained the issues.I am not very comp savvy, very old & retd & do not know how to load pictures & fwd. JUST collect your product, have a look at ur self in any case u can see the issue raised at ur end.I do not tyhink I will ever buy from ur site I find Flipcart very customer friendly ask no questions & take / replace the product. Learn from them. i[censored] do not have money to call me send me tel no of person who is ready to listen & take action I think you are avoiding that regards H S Sawhney ShopClues Support, Jul 08 08:56 AM: Dear Customer, Thank you for shopping with ShopClues.com. This is with reference to your query regarding return for order. We sincerely apologize for the delay in addressing your concern and would like to inform you that we required images of the product along with the outer box which you received highlighting your concern, so that the quality department can look into the concern. Please be assured that we will resolve your problem on high priority. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Supratim ShopClues.com COL H S SAWHNEY, Jul 06 10:43 AM: still waiting for your response try, be a professional regards H S Sawhney On Wednesday, July 2, 2014 10:39 AM, harjit sawhney <[protected]@yahoo.com> wrote: your reply confirms my fears that you are evading avoiding the issue. The facts are clear precise so pl reda & reply point wise as raised by me in my mails. LOOK LIKE YOU NOT EVEN READ OR UNDERSTOOD THE ISSUE. HERE LET ME EXPLAIN AGAIN The item is fake because 1 MRP indicated by you in BILL & site is Rs 699.the price/MRP given/ indicated on the product is RS 300. this amounts to cheating, misleading your customers & amounts to unfair trade practice 2 The product shows IMPORT date as AUG 2012 sold now two years later in 2014 Can you tell us what date/ year it was manufactured so by now it must have gone past Expiry date Finally pl arrange to collect the product back. I also hope ypou will post this feedback on youe site against the product so that you do not cheat more of your valuable customers . Pl reply & collect your product & refund the amount. you can seek further clarification on my cell [protected]. & yes learn ethics & honesty & service orientation for customers of business from FLIPCART regards H S Sawhney COL H S SAWHNEY, Jul 02 10:42 AM: your reply confirms my fears that you are evading avoiding the issue. The facts are clear precise so pl reda & reply point wise as raised by me in my mails. LOOK LIKE YOU NOT EVEN READ OR UNDERSTOOD THE ISSUE. HERE LET ME EXPLAIN AGAIN The item is fake because 1 MRP indicated by you in BILL & site is Rs 699.the price/MRP given/ indicated on the product is RS 300. this amounts to cheating, misleading your customers & amounts to unfair trade practice 2 The product shows IMPORT date as AUG 2012 sold now two years later in 2014 Can you tell us what date/ year it was manufactured so by now it must have gone past Expiry date Finally pl arrange to collect the product back. I also hope ypou will post this feedback on youe site against the product so that you do not cheat more of your valuable customers . Pl reply & collect your product & refund the amount. you can seek further clarification on my cell [protected]. & yes learn ethics & honesty & service orientation for customers of business from FLIPCART regards H S Sawhney ShopClues Support, Jul 01 05:21 PM: Dear Customer, Thank you for shopping with ShopClues.com. This is with reference to your query regarding the order. We apologize for the inconvenience caused to you. However, we are unable to understand your concern which you are facing with the product. Hence, we may request you to kindly explain the issue of the product. If possible, please provide us the images of the delivered product as well, so that we can provide you the appropriate resolution on priority basis. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Supratim ShopClues.com s::s COL H S SAWHNEY, Jun 27 09:47 AM: Comment: Pl call & arrange to collect the product back. PL call [protected]. This case of gross negligence amounting to FRAUD regards H S Sawhney Hide message history On, harjit sawhney wrote: PL ref to this order I am shocked & surprised & pained to bring few fraudulent facts about this product. Here are the shockers. 1 Price shown as your BILL & site RS 699.The MRP given on the product RS 300 so FRAUD of RS 400 straight. so the discount so proudly marketed is false & amounts to cheating& very unfair trade practice. I think I need to highlight this on your site & as well social media 2 one more shocker This product was imported in 2012 so it already two years old rotting probably in storage that long & IMPORTER could not sell the same as it was probably defective so your site SHOP CLUES provided the convenient out let to fool public & take them for a RIDE with you as conniving partners. GREAT 3 If it was imported in 2012 God alone knows when it was manufactured. It is quite possible that the manufacturer could not sell this in China so stupid foolish Indians decided & participated in this FRAUD to fool their own countrymen. congratulations regards H S Sawhney On Wednesday, June 25, 2014 10:40 PM, ShopClues.com wrote: To ensure delivery to your inbox, please add [protected]@shopclues.com to your address book. shopclues Lets Talk Hello COL H S, This email is to confirm that your Order 15443017 has been Delivered. Shipment Information: 9427658 Via Delhivery, Hope you enjoy your new purchase. In an unlikelihood scenario of the product not delivered right, please be assured that you are covered under our buyer protection and return policies. Click here to learn more about them. Credit Card Order #15443017 ORDER DATE: 22 Jun 2014, 09:53 AM PAYMENT METHOD: Bill Desk PAID USING: SHIPMENT INFORMATION: TRACKING NUMBER [protected] VIA DELHIVERY Product Quantity Unit price Subtotal Envie 4 x AA Rechargeable Batteries and Charger Combo Code: 2626130 Merch Ref: 1000 battery and charger 1 Rs.699 Rs.699 Subtotal : Rs.699 (-)Order Discount : Rs.446 Price after Discount : Rs.253 Shipping Cost : Rs.0 (-)Clues Bucks in Use (15 Clues Bucks) : Rs.15 Total : Rs.238 On Order Completion, You Will Earn Clues Bucks: 5 Billing Address: COL H S SAWHNEY A/2 / 501Ganga Satelite Wanowrie Oppsit Rehaja Garden PUNE, Maharashtra 411040 India Shipping Address: COL H S SAWHNEY A/2 / 501Ganga Satelite Wanowrie Oppsit Rehaja Garden PUNE, Maharashtra 411040 India Merchant Name: KAKS Electronics B-596 Sudarshan Park, Near Moti Nagar, New Delhi, Delhi 110015 India Notes: I will return the item if all accessories incl charger & plug etc are not provided Thank you for your patience ShopClues Support Track Your Order with a single click Useful Links I want to return/replace the product When will I receive clues bucks? At anytime the order status can be viewed online from My Account. You can also write us at Customer Support to know more about your Orders.Visit Buyer Central to know more about our Buyer Protection, Shipping and Return Policies. We look forward to seeing you again at ShopClues. Visit Help Online You May Also Like ShopClues Mobile App ShopClues Offers Sport Shoes @ 349 Electronics | Apparels | Home Appliances | About Us | Team Privacy policy User Agreement ©[protected] Clues Network PVT. LTD.. ShopClues Band of Trust:- About Us: Founded in July 2011 in Silicon Valley, USA, ShopClues.com is India's first and the largest fully managed marketplace that offers a safe and trusted online platform for both buyers and sellers. ShopClues offers great selection, competitive prices, irresistible & innovative deals & fast delivery to buyers and highly scalable, low transaction cost E-Commerce platform and services to sellers. ShopClues.com offers 2, 750+ global & regional brands, thousands of online stores from leading brands/merchants, 1.4m SKUs across 930+ categories. We ship items to more than 9000 cities, have over 7.5m monthly visitors and over 40m pages viewed in a month. ShopClues offers a highly robust E-Commerce technology platform that allows SMEs in India to participate in E-Commerce revolution and sell online at scale with low transaction cost. ShopClues brings the best from all India together on one platform. Delivery Policy: At ShopClues.com, our delivery procedure is dedicated to offer you on-time delivery, best possible packaging, and timely updates. To fulfil our shipment motives, we do need your support and patience as each of our orders goes through a rigorous process of milkrun (product collection), inspection, processing, packaging, shipping and finally getting your products delivered to you at your doorstep. You can easily get in touch with us at any point with your concerns, we will be happy to help you. Payment Policy: ShopClues has certified and secured payment gateway to take care of all your payment worries and does not pay the merchant until you receive your product. We accept all prepaid payment options, such as Netbanking and all major credit, debit and ATM cards. In fact, you can also make use of the Cash-On-Delivery (COD) option, where you can pay the money at the time of product delivery. Customer Care / Support: In case you have any concerns/questions/suggestions/feedback, please write to us at Customer Support or reach us via phone at[protected], between 9 AM- 11 PM from Monday-Saturday & 10am - 6pm on Sunday. Easy Return/Replacement: ShopClues runs a very comprehensive ′Buyer Protection program′ so that the buyer is 100% protected and experiences trust and comfort while shopping at ShopClues.com. Buyer Protection program is based on four trust pillars i.e. − Payment Security, Product Guarantee, Easy Replacement & Reliable merchants. We allow customers full refund/replacement if the product received has wrong size, wrong color, wrong quantity, manufacturing defects, damages or is significantly different from the description given by the merchant. You can return the product within 10 days of your receiving* without worrying of the return shipment. In case you decide to ship it at your end, we make sure you get a refund of your expenses. In case of pre-shipment delays, ShopClues also offers you choice to cancel your order prior to its shipment by contacting us at customer support. Clues Bucks (Rewards): As a thank you gesture for your shopping with us, we credit your account with CluesBucks (2% of purchase price). Each CluesBuck is equivalent to Re 1 and can be redeemed for your next purchase with us. All your earned CluesBucks are valid for 120 days - that's 4 months - from the date of issue and can be used for purchasing your favourite product from ShopClues website. Buyer Guides: We have dedicated buyer guides from our experts to help you make right purchases. Each buyer guide focuses on giving you an overlook of the best available options for the product within your requirements with expert recommendations to suit your tastes. Terms & Conditions: Kindly visit http://www.shopclues.com/terms-and-conditions.html to refer terms & conditions for on-going deals and sales. You can also visit http://www.shopclues.com/policies-and-rules.html to refer rules and policies. Reply, Reply All or Forward | More Click to reply all Send Order Number: 15443017 Return Number: 332249 Product: Envie 4 x AA Rechargeable Batteries and Charger Combo Reason: Wrong Description Online Action: Refund Cheers, ShopClues Support Team.e replies