[Resolved]  Shop Clues — ONLINE FRAUD

Address:Gurgaon, Haryana
Website:www.shopclues.com

ORDER NO: 8603687, DATED 17/11/13


i have order a samsung mobile B 229, worth Rs. 1638, as per above oredr no and date and as per feed back from shopclues web site product to be delivered by 24/11/13, but it was not delivered till 13/12/13 and on 13/12/13 i got an SMS that order is complete and 33 buck point credited, same time i log on to the courier agency (Overnite Exp) site to check status where its showing PRODUCT UNDELIVERED AND RETURNED TO ORIGIN, DELIVERED AT JALPAIGURI, WB, where as it should be delivered at JAJPUR ROAD, ORISSA. same day i contact the marchant via contact marchant in shop clues web site and got confirmation that they get back product at their end and they already approved for refund.

from 13/12/13 so far after several follow up with CC team at[protected]paid no) every time they said they have taken up with logistic team and reply in next 2 days, but so far matter not been resolved.
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Aug 14, 2020
Complaint marked as Resolved 
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    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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