Shop Clues — Paid by credit card but still didnt received the product

Address:

Mumbai City, Maharashtra

Hello on 16th august I have order 5in one gym product from from clues and paid by credit card. Yet 30th august I haven't got my product. And the tracking number provided by shopclues of safeexpres courier service is also fake. I have launched 4 to 5 complaints to shop clues regarding this issue. But they just saying me to wait for 48 hours . there are many more complaints about this company in consumer complaints.com . when the payment is done in advance customer don't gets the product. Its a big fraud company who cheats people.