Shop Clues — Shopclues not accepting my return order

Address:	Thane, Maharashtra, 401208
Website:	www.shopclues.com

FRIENDS NEVER BUY PRODUCT FROM SHOPCLUES BECAUSE THEY REJECT OUR PRODUCT RETURN COMPLAINT I LOST 8000 RUPEES My order id no is 75565377 and 75565460. i buy Lifeline Dumbells Fly Bench Press Model no 311 on 11 NOVEMBER 2015 and following thing i found: 1. Image took from some good branded bench product but i got some duplicate brands/product. 2. Even description is fake 3. Decline bench press is impossible as it can break your backbone. Its just risky for your life. 4.Even 15 kg dumbell cannot be handle by this bench press. On same date of delivery, i applied for return with proper image and good description. But what answer i got from customer care department(her name is monica) after 5 days is this: "We express our inability to accept your request as we have sent you the same product which was ordered by you. For further clarification, you may check the product description properly mentioned on our website as the product has been sent as per the specifications given." Monica not even check the image and she send me this statement. I even call customer care but all fool receive the call and just waste my time. I am very frustrated because shopclues are supporting this types of fraud merchant