[Resolved] Shop Clues — Wrong product | |||
I ordered a Polo Winter track suit order no. 9650931 on 25th December, 2013 from Shopclues.com. But, I received Wind Chitter instead of Winter track suit on 29th December, 2013. I immediately wrote them a mail to return it back to them but they surprisingly asked for the Pics. I told them you can't judge the fabric from pics as photos are only to see looks. However, I sent them the pics but now they are saying we have checked with the merchant and it is the same product you ordered. I am surprised how they can judge the fabric by seeing photographs ? I am lodging this complaint against WWW.Shopclues.com and want that wrong product to be taken back & my money should be returned. I request Indian Consumer Complaints Forum to act upon this and please do let me know if any information or any action required from my side. Thanks & Regads Rishabh Chugh [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
Add a Comment | |||
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Post your Comment