[Resolved]  Shop Clues — Wrong Product Delivery and denying for Return

Address:Pune, Maharashtra

I ordered Formal shoes in shop clues. They delivered product late which is wrong model one and even product is very low quality, looked like it cannot be used more than a week because of its quality. I kept request for shop clues asking to reverse pickup. I sent images thought website but they asked more images including box so I sent mail of all types of pictures with cover box they sent. I don't why they ask such silly things, don't they know which box they sent and even if they don't know, what they will do by knowing these things.Now after sending all images they denying for reverse pickup and in return they said they are going to provide me 60 shop clues bucks which are worth of zero value as I decided not to buy things from this site. Hope issue will be resolved ASAP.
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Jan 26, 2016
Complaint marked as Resolved 
Shopclues responded and refunded total amount after raising complaint in consumercomplaints.in Thank you consumercomplaints.in
Mar 19, 2015
Updated by parameshulthi
Complaint of Order ID 40970521. I ordered Formal shoes in shop clues. They delivered product late which is wrong model one and even product is very low quality, looked like it cannot be used more than a week because of its quality. I kept request for shop clues asking to reverse pickup. I sent images thought website but they asked more images including box so I sent mail of all types of pictures with cover box they sent. I don't why they ask such silly things, don't they know which box they sent and even if they don't know, what they will do by knowing these things.Now after sending all images they denying for reverse pickup and in return they said they are going to provide me 60 shop clues bucks which are worth of zero value as I decided not to buy things from this site. Hope issue will be resolved ASAP.
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