[Resolved] Shopcj.com — No Action on Refund Process

krunalparmar1296

from Ahmedabad, Gujarat

Address:	Mumbai City, Maharashtra, 400007
Website:	www.shopcj.com

I've ordered i-Ball Cobalt 4 smart phone for my brother. But they've delivered me a defective piece. I'm trying to contact the customer care representative since the last 4 days for inquiring about the refund process, but no more action is taken from their end and they are not even responding to your emails too.

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Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2016

SHOP CJ Network Customer Care's response Hi Krunal, we're sorry to hear that. Your feedback is important to us. Could you please share your order details so we can find out what went wrong there? Be rest assured that we'll solve it at the earliest. Thank You.