[Resolved] ShopClues — account disabled or deactivated

[Resolved] ShopClues — account disabled or deactivated

A aniketchari219 from Gangtok, Sikkim

Fake & fraud company, shopclues have disabled or deactivated my account without informing me and my order 12616103 which i had placed was cancelled, I called them 10-15 times regarding this issue and for activating my account again as it is having 50 clues bucks plus 14 clues buck which i will get for refund. Now 2-3 weeks has been passed and they are not activating my account again. When ever i call them they say that request have been forwarded and the query will be solved within 24-48 hours, But NO use, till now my account is not activated. So i request all the online buyers not to shop on shopclues as shopclues is Fake & Fraud company...Its better to buy from roadside and not from shopclues, At list the road side sellers may solve our queries and issue but not this shopclues. FAKE AND FRAUD company... Was this information helpful? No (0) Yes (1)
Aug 14, 2020 Complaint marked as Resolved
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Comments

aniketchari219

from Gangtok, Sikkim

till now my problem is not solve. I thought after complaining here shopclues might solve my problem. But i was wrong, this site`s support team is useless and shameless. After giving them worst words on phone also they are not solving the problem. Now i only want to tell shopclues to leave the business and go to HELL.

ShopClues.com Customer Care

from Gurgaon, Haryana

Verified Support

Dear Ankit,

We sincerely apologize for the inconvenience caused to you. We are getting the concern checked on priority and will share the updates via mail/call. Be assured of receiving the plausible resolution from us.

Regards,
ShopClues Support!

kavyadevaraja

from Bengaluru, Karnataka

Shopclues is a fake and fraud company. They offers & all the discount they show is fake. and even the product is not delivery at time and because of they delay they themselves cancelled the product. Even the refund of that money is getting delayed. Iam waiting for since 10 day, but still i did not get my refund.