ShopClues.com Complaints & Reviews

Hi, i have purchased an item as per your order no.[protected] dated[protected] The cost was paid by net banking You promised that i will receive the product by 12th - 16th of Oct 2016. I am very much regretted that I have not received the item so far.in the circumstamc, I request kindly tio explain the reasonfo non-delivery./ delay in delivery of the item. In case you are not shipped the item please refund the money paid by me in this regards.If...

The product I recieved was not correct size of my phone. It was cheap duplicate of what was shown in the advt., costing less than Rs.20/- Showing leather, high quality case cover and supplying its cheap plastic duplicate recieving the original price is cheating. You may take back the product and return the amount.I do not want any business with such dishonest, cheating, fraud companies......

I recently purchased a flip cover for my Moto X-play mobile from shopclues.com. The purchase order #[protected]. When i received the product, the cover was in broken condition. please let me know the procedure for returning the damaged item and also i request you to send a new item to my shipping address.
Please revert back to me on [protected]@gmail.com.
My Shipping Address :
Sureshkannan,
21D, Pettai Street 2nd...

Dear sir,
i buy a mobile in shopclues.com, but voice is not hear clearly and also calling voice is resound .
mobile was good but voice problem, please solve it immediately .
model no :MB777(melborne)
price :612(with shipping charges).please respond this complaint and solve immediately, other wise take your mobile and return back money..and also order two more items, shipping is slow process....

Dear Team,
I have purchase Order ID[protected] Combo - Pack of Black Leatherite Formal Wallets with Belt (QTY:1) delivered on[protected], I payed Rs. 144. but when i opened the parcel it contained 1 poor quality Black Leatherite Formal Wallets but no Belt. I have called customer care, they are not providing correctly answare, could someone help me to get my Belt or amount......

I had purchased one Rechargeable LED Ultra Bright Flashlight Torch in online from by through net Banking. the Goods been order on 14/OCTOBER /2016 at 10.36 PM. but Instead of Torch Light sending one wrist Watch. How this type of shopping confidence been tolerated. At least if the faith they will not carry as per secured guaranty as the company writing in Website. Then please close this type of FAKE Guarantee Company Website immediately before...

Order no. 96439239
I placed this order on 04/08/2016 and cancelled it on the same day.I received a msg saying that your refund has been credited on 04/08/2016 and your refund id is 10051529 and the refund of Rs.249(inclusive of delivery charge)
shall be reflected in your account on 16/08/2016.Ipaid through debit card and still have not received my refund.I sent them various msgs to which they replied very late and just made...

For order ref[protected],
I place order for qty 3 but received only 1 qty. On the website it says delivered all 3 sets.

For order ref[protected]
I have not received anything but status shows delivered..sent several msgs to shopclues but no response.

Please help to get products I have ordered or my mobey should be refunded

Regards
Deepak Arora
[protected]...

1) no [protected] yoga mat i payed rs 412 thinking that the parcel contained 3 yoga-mat but it had only one
2) no[protected] hand towels of 10 piece i payed rs 228 but when i opened the parcel it contained 3 small hand kerchief and one hand towel

3) kindly take up the matter immediately i am waiting for the rest of my orders to come if this is not solved i will not accept them...

Dear Team,
I have purchase Order ID 93088224 Combo - Pack of 10 Kids Girls Plain Legging n Plain Capri ( 5 Plain Legging n 5 Plain Capri) (QTY:1) delivered on[protected], but size was not matching, requested to replace size 14 Years & above and returned back product after so may follow ups, still date not yet received my amount in my account, I have called 3 to 4 time to customer care, they are not providing correctly, could someone...

I ordered a bed sheet order no[protected] for sunlite enterprises single (bedsheet).
I received a confirmation message for ordered succesfully on 17 oct 2016 but i till I not received the bedsheet for which I give ordered your company. regarding this I complain to shopclues service provider on [protected] today.
But I get highly disappointed to contract your company or your service provider.
Your services is so bad that...

I have placed an Order as per the picture reflected in the webpage of ShopClues.com, being Order #[protected] for Leeps New Attractive And Charming Peach Saree, dated 12/10/2016. The said order was delivered to me on 20/10/2016. After opening the parcel I found that the product received by does not matches with the product as shown in the webpage of ShopClues in terms of all aspects and is of absolute inferior quality. However, I want to return...

Hi ShopClues Team,

I raised this request immediately to change the address after posting an order when I realized that's its a different address.

First of all you guys didn't respond and then when I called after an hour to get the address changed, Shiva Walia who is the adviser denied to the change the address, also he didn't want to transfer the call when asked for the manager.

Finally when...

Hi, I have purchased lotto running shoes order no[protected]. I have already make the payment through my credit card. On the time of delivery 18 oct 2016 their courier boy came and asked for payment, as i was not at home so my family member had make the payment of Rs 700 to the courier boy. when i came to know i call to courier boy he refunded only Rs.500. 200 still pending. I already raised the issue but the company only provided me the ticked...

Dear sir,

Order no.[protected] storage type water cooler dated 15th oct 2016

With reference to the above order i have ordered a storage type water cooler on 15th oct 2016 and was assured to get the above product order delivery.

In spite of making payment via credit card amounting to rs. 15, 000.00 on 15th oct 2016 via citibank credit cards.

Since the product and the amount was...

Dear sir,
I have pucrchase watches from shop clue, but all watches are broken & not in working condition, i mention in below the order tracking no. So pls refund my money as soon as possible.
(1) order id[protected] jack klein 1208 stylish analog graphic watch
(2) product code[protected]
Order id[protected] combo of 3 stylish elegant analog wrist watch & 2black led watch - qty-2ps

Thanks
Regardsbr...

I have been ordered shoes one week ago, as shown on website shopclues.com delivery date is 18 october 2016. My order number is[protected]
And product code is-15563. Till the product does not dispatched. As well the given phone number did not connected.
Please solve this problemoblem fast
As soon as possible.
If product is delay i wouldn't pay for the service and may leads to jurisdiction....

Order ID: 71800483
Order Date: 16 Oct' 15
Amount Paid: Rs.23253/-
My Name & No: Henry [protected]
Residing at Chennai
Defective set is been given and after too many arguments to and forth the product was taken by them. It is going to be almost 2 months however the replacement is not yet done and not getting proper response
Please do the needful...

I am going to send the pictures as i talked to you guys that i received a used product.

There are three pictures is attached in this email, one is of gallery in which you can see the dates of the picture added in that product other picture in which is mentioned that is showing the videos are added in this phone 4 months ago and the last one is for shipments as you said. Now i am waiting for your reply.
Thank youbr...

We purchase some product and we are waiting for delivery and we got dilivery we will happy when we see product size is wrong really all happiness gone, so i am very upset to purchase from shopclues now i have to wait again this is the way you want to serve happiness to customer,

This is your service to customer for become big ecommerce site.

Please take care on service part also please....