Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2308
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 163

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
brijesh singhvi
Report
Copy

Wrong color of product received

Address:Jodhpur, Rajasthan, 342008

I ordered a combo pack of two checked shirts one red and one blue
The product delivered was two checked shirts one yellow and one green
And when i asked for return first it approved and then no one came to pick the product what they said was i was not available for return and they have closed the return request
My son was there at home all the time and they didnt even contact any of the two numbers i provided to them...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bhanu prakash baghel
Report
Copy

Combo track paint &tshirt

Address:110094

My shipment no.92584023 combo track paint & tshirts pack but shopclues deliver wrong product me a ladies legging i ask only my combo pack totaly fraud services this is my 2nd chance order 4 shopclues, is a cheater i book this order on 2nd june 2016 & delverd.date give me 7th june 2016 del.time at 16:15pm my son inform me at a time & i complaint shopclues custmercare center on mobile 7 june 2016at 16:30 i want my shipment....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yunusm
from Gurgaon, Haryana
Report
Copy

Replace item

Address:360001

I book order no.90265926 in shoclues in april-2016 For 'chevrolet 8 Siter car body cover ₹ 455/- but send me small 5 siter cover, after delevry nex day i go to long officiyal tour so i can not proper chack item.
As soon as i come to home and chack over the car, that cover s very samall, so i give complain to shopcluse, reply me from thare your replace time is over so we can not do it.
But sir, my requist to you and shopcluse,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RHD Gomes
from Mumbai, Maharashtra
Report
Copy

Product i had ordered

Address:Mumbai City, Maharashtra, 400005

I had ordered for a frabjous designer wooden cupboard but insted i get a small
Box of cloth wrapped by your courier i just want to know how this things happen and how the things get replaced
A wooden cupboard with a small box somewhere about 1 kg

I order for wooden cupboard but i get a small box with cloth packing
Please let me know about the product whether i have ordered a wrong product or your company...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shitanshu Shekhar Munshi
from Gurgaon, Haryana
Report
Copy

Product not delivered and marked as delivered.

Address:Gurgaon, Haryana, 122003
Website:www.shopclues.com

I purchased a product from Shopclues.com on 25th May and was not delivered on time. So I requested to cancel the order. They never cancelled or delivered the product and marked it as delivered in there system.

Payment was made through Payumoney, which has a buyer protection policy and this policy is of no use.

I have been calling shopclues.com for update and everytime since 31st may they are telling that the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhanugupta2001
Report
Copy

Replacement of singer food processor

Address:Gurgaon, Haryana, 151001
Website:Shopclues.com

The product is not working and is damaged and there was neither warranty nor manual in the box the thermocol inside the box used for protection of the parts was broken into small pieces and the condition of the food processor box was also not good and it seemed as the product was 2nd hand so sir we request you to replace it please my order id (ShopClues order[protected]...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Naveen1992
from Gurgaon, Haryana
Report
Copy

500gb sony hard disk

Website:www.shopclues.com

Name: naveen kasondhan
Mobile no: [protected]
Email: naveen. [protected]@gmail.com
Order no: 91844259
Order item: sony 500 gb hard disk

I ordered a sony gb hard disk on 18th may 2016 and made my payment through a debit card. On 20th may i was informed that there will be a delay due to unavailability of the item. On 24th may i was informed that the order has been cancelled by the respective merchant...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kirandubasi
from Kizhake Chalakudi, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Philips speaker system (black colour) product id: 92858381

Address:122001
Website:Shopclues

Hi my name is Dubasi.kiran I have ordered Philips Speaker System (black colour)
Product ID: 92858381
On 29/05/2016, my ordered ID is 92404358. I paid money through net banking. But SHOPCLUES didn't delivered my product with in the time. And cancelled my order and tell me that the product is unavailable. But in the website there is in stock available. This way SHOPCLUES cheating people. So please kindly take necessary action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Faridabad, Haryana, 121001
Website:www.shopclue.com

A nokia 1100 mobile (Cost rs. 799) phone was ordered by me (Asmita adhana) on 6th june 2016. The phone delivered to me (Dated - 8th june) is entirely defective and not even starts. The order number of the product is #92740242. As per the customer care suggestion, i want to get my money refunded as soon as possible. The order was paid by cash on delivery....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
ludhianamit81
from Mankapur, Uttar Pradesh
Report
Copy

Non-payment of refund even after 20 days

Address:143001

I purchased hp laptop 171tu from shoclues on 12/05/2016 vide order no. 91554712. I got the defective product on 17/05/2016 which was reverse picked up by shopclues on 19/05/2016. By that day i have been waiting for refund rs 26999/-. I have made several complaints but no action has been taken till date. Either return my money by tomorrow or get ready to face the consequences......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pooja vashist
from Lucknow, Uttar Pradesh
Report
Copy

Wrong product sent

Address:121002
Website:wrong product send me

Maine 2 june ko nokia mobile 3120 mangaya aur mujhe mobile ki jagah uske uper ka cover bhej dia gya hai.
site par dikhaya ja raha tha ki mujhe charger milega.aur phone mai jo jo sare option the wo bhi wnha dikhye hue the order book karne ke baad wanha aa raha hai mobile cover.ab mai iska kya karu. mujhe ye nahi chaiye.384 rs mujhe cash on delivery le liye gae aur packet bhi khol kar nhi dekhne dia.mujhe apne fund wapas chaiye. maine...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Momi Gogoi
from Kolkata, West Bengal
Report
Copy

Complaim about mobile handset

Address:Kamrup Metropolitan, Assam, 781007

Buy one mobile hendset on your company rs.299 + shipping charge total 428.but your company is totaly Ford.i received today 8.6.2016 at 2.30 pm only mobile casching with damage totafuta siz.i want to return my money 428.other wise i am going to consumarforam against your company.
my mobile no.[protected].
please call me with the details.and return my money.

Lekhika gogoi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umesh 425
from Indore, Madhya Pradesh
Report
Copy

About the product

Address:Indore, Madhya Pradesh, 452001
Website:Shopclus

Mene ek lunch box order kiya tha uska price hai 250. Jab mere pass sales man aaya to usne bil bataya mujhe 650 ka jabki order me price tha 250 or mujhe jo mail aaya tha usme bi uska bill tha 250. But jo sales man me pass jo slip thi usme 650 ka bill tha isliye mujhe order nhi mila ab iski responbity kon leta hai kya yesi service dete hai apne customer ko
Mera name umesh kumar
My order 92660837. No....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi
Website:www.shopclues.com

The order no. 92490492 and the product details are as follows: Morphy Richards D55W 1.5l Electric cooker. I wanted to inform you that I am highly disappointed by the product delivered. I need to get my money refunded. Earlier it was defected and I got it replaced but again the replaced product is also not working properly. I am highly fed up with their bad services. Moreover I have been trying to inform them continuously from past four days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sourav Saxena
from Jammu, Jammu and Kashmir
Report
Copy

Supervisor disconnected the call without discussion with customer

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:shopclues.com

Hi I had call to shopclues at 17:15 today for get the information of my late delivery of products, which should delivery by today as per shopclues site showing me the date but when I called to shopclues regarding to get the information the my call receiver was not able to satisfy me then I told him to transfer my call to supervisor then I was describing my problem to supervisor and without discussing with my supervisor has disconnected my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
surender29
from Tenkasi, Tamil Nadu
Report
Copy

Delivery of defective and wrong product

Address:Gurgaon, Haryana, 122001
Website:shopclues.com

This company has deliver me the wrong and defective product and the battery from the box was also missing. the product which i saw in the image of shopclues site and the product delivered to me is different. even though the picture of the product on the box and the pruduct inside the box is also different. and raised the return request on the same day i received the product.
but it is over 10 days the company is not taking action still...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Loganathan Sarojini
from Mumbai, Maharashtra
Report
Copy

Defective product delivered from shopclues.com

Address:641103
Website:www.shopclues.com

Order number: 92076977

Item: frazzer 18 w led bulb (Combo pack of 2)

Issue: broken product. There is no holding pin on base of led bulb.

I sent the mail to shopclues customer care for return the product. Still i am not getting proper reply from shopclues.

There is not available "request for return" link in order history page for order number 92076977

I required my...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MANMEET SINGH MAKKAR
from Bareilly, Uttar Pradesh
Report
Copy

Damage ac delivered and not accepting return

Address:Ajmer, Rajasthan, 305001

Never buy any thing from shop clue all fraud doing check my saving on purchase as copy past of my purchase orders attached my below detail is of last order for which m struggling for refund as product sent was damage and now not accepting return and giving refund
09 may 2016, 06:47 pm 91406185
Whirlpool win a/c - 1.2t-magicool platinum v (Qty:1)
Rs.22, 689 complete


Rs. 189, 130you saved so far...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SA@bhopal
from Delhi, Delhi
Report
Copy

Order no. 92517746

Address:Bhopal, Madhya Pradesh
Website:shopclues.com

I placed order no. 925177 for assorted pack of 4 kids bloomers for baby girl age 6 months. to i recieved the pack but product is not match as showed in shopclues.com. this product is very lower quality and fit for return. pls arrange the cancellation of this order.

you want i will write a esssay? complaint is simple product i got not up to mark, in hindi it is ghatiya. pls aarange it to cacel. rgds...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
@
@11
from Delhi, Delhi
Report
Copy

My order is not delivered a correct time

Address:110051

Order 92345392
Delivery time 3 jun.

Here are the tracking details:

Carrier name:
Tracking number: del11294312
Order details:

Order date: 28 may 2016, 07:08 pm

Samsung eb425161lu battery for galaxy s duos s7562 etc
Code: 92136023
Ref: eb425161lubattery

Shipping address:
Summit kumar
F-75, main road jagatpuri delhi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy