Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2307
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 183

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bbikrammukherjee
Report
Copy

Wrong item

Address:723131
Website:Shopclus. com

1.Product name :-hilex mini power strip with 8 outlets 2.productt number-#[protected].ship to-dipankar Mukherjeee po- dulmi nadiha digudipara ps- purulia sadar dist-purulia pin-723102 phone no-[protected]. 4. Subtotal:-109+29 5:- returns to:- quality collection, babatyers near taxi stand mandi adampur hussar, hr- 125052, phone - [protected]. 6.courier name- dotzot. Awb no:[protected].order date:- 14/2/2016. Deleverd date:- 29/2/2016...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naushiya Hanif
Report
Copy

Not providing good service

Address:Chandigarh, Chandigarh, 160030
Website:www.shopclues.com

I have ordered a product on shopclues.com two times but both times they cancelled my order.when they dont know how to deal with customers why did they confirmed my order.first they send message that order is delayed and then they cancel it.
Worst site
worst service by them
Shopclues.com deserves 0 rating point....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sagar kumar1995
from Kolkata, West Bengal
Report
Copy

Why amount is deducted

Address:Patna, Bihar, 800020
Website:myaccount.shopclues.com/index.php?dispatch=orders.details&order_id=83325655&refunds=Y

I have paid total amount rs 1529 to buying product of 11 pc curtain.And i have return the product 7 pc quantity.Company should give me refund amount is rs 973 but i have i got only rs 415. And also i have many time complain.So take kindly action it refund me rest of amount in bank amount. My order id is 83325655. Mobile number is [protected].Please take action...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukesh647
from Mumbai, Maharashtra
Report
Copy

Complain about wrong product delivered, and not refunding money.

Address:Mumbai City, Maharashtra, 400097
Website:Shopclues

Sir, I ordered Tplink 150mbps high gain adapter from shopcleus they delivered me different product and i tried to complain them but they didn't response even after 2 day.
Sir I don't want that product, i want my money.
Plz help me to get my refund sir......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
sachinsaini94
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car vacuum cleaner

Address:Deoria, Uttar Pradesh, 263153
Website:shopclues.com

सर जी मैंने जो शिकायत दर्ज कराई थी उसके ऊपर अभी तक कोई भी करवाही नहीं हुई है |
shopclues ने उसके ऊपर कोई भी निर्णेय अभी तक नहीं लिया है |
आप से अनुरोध है की आप जल्द से जल्द हमारी...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sakthisuresh81
from Mumbai, Maharashtra
Report
Copy

Rs.1 products all are fake

Address:603308
Website:shopclues.com

I had purchased many items in shopclues.com at Rs.1 and delivery charges at Rs.49.
I received all products with low quality worth like Rs.10. I purchased cushion items, watches, jockey fraud socks. Its all fake products. when purchase towels shows big size but i received smaller than hand kercheif so, kindly stop all fake websites like shopclues.com....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
farzana shaik
from Anakapalle, Andhra Pradesh
Report
Copy

Return request replace new product

Address:Bangalore, Karnataka, 560029
Website:htpp://sclu.es/1eVyj

Sir, i have purchased spy pen Hd camera with expandable storage, order no.[protected]. the product was delivered on 24/02/16, but the product is not getting on, the start button is not responding.so i would request you to replace new product as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dharmik Kantesaria
from Coimbatore, Tamil Nadu
Report
Copy

I did not get my clues bucks back even though shopclues cancelled my order

Website:shopclues.com

I had ordered a combo pack of jockey men's socks (9 pairs) on 24th feb at an offer price of Rs.599 + Rs.49 (shipping cost) in which i had redeemed 293 clues bucks that i had in my account...On 28th feb i received a call informing me that my jockey men's socks order has been cancelled ...and they asked me to reorder it which i was not able to dodue to power shutdown in my locality.then next day i logged in to my account and learnt that my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajky91
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product didn't receive

Website:shopclues.com

Dear Team,

I purchasd a product from shopclues but didn't recieved any produt. And status is shown product is deliverd.

find my product detail in attachment.


you may contact me at [protected]@gmail.com

Is anybody help me how to i fill complaint a case against shopclues....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priya692
from Jaipur, Rajasthan
Report
Copy

Short product received.

Address:Jaipur, Rajasthan, 302039

Sir, We have Order Number: 85305818 WILD STONE DEO PACK OF 2(FOREST SPICE+RED).Quantity-4.But your company had delivered me only Quantity-1.But your return pick up boy said give us 4 quantity.By where i am give him 4 quantity when i received 1 quantity only

And i had also telephonic conversation detail of wording with Mr. Kishan Shakariya, his number mentioned in invoice([protected]).And he also said it is a company fault not...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amar kumar bhattacharjee
Report
Copy

Non delivery of cod 85883605, cod 85889606

Address:Kolkata, West Bengal, 700070

You have already delivered my order no.cod85597012, order date 15/2/2016 at 12.15 A.M. BUT WHY YOU HAVE FAILED FOR THE ABOVEMENTIONED ORDERS...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shanmugapandi
from Chennai, Tamil Nadu
Report
Copy

No refund after cancellation of product

Address:Online
Website:www.shopclues.com

Sir,
I have ordered HP M1005 Mulftifunction printer on 11/02/2016 at shopclues.com by prepaid NEFT transaction (Order ID[protected], Later, order has been cancelled by shopclues.com due to non serviceability of courier partner of shopclues.com on 18/02/2016 and they initiated the refund of amount Rs. 11499 on the same date.
But Till Now the amount was not refunded to me. What to do sir? I need the refund immediately . Thank...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jigne89
from Mumbai, Maharashtra
Report
Copy

Product received with no warranty and fake bill

Address:Gurgaon, Haryana, 382481
Website:www.shopclues.com

I had purchased Godrej GSC18CD3WOT 1.5 Ton 3 star model AC from www.shopclues.com which i bought on 20990/- on 1st Feb 2016.
I had received product which was having invoice which looks like fake invoice from vendor which does not have any VAT no. or any registration no of vendor also it did not have warranty card and even user manual which normally comes will product, also on lodging complain to www.shopclues.com from 13th Feb 2016...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shanmugapandi
from Chennai, Tamil Nadu
Report
Copy

Refund not received after cancellation of order

Address:Ariyalur, Tamil Nadu, 621704
Website:www.shopclues.com

Sir,
I have ordered HP M1005 Mulftifunction printer on 11/02/2016 at shopclues.com by prepaid NEFT transaction (Transaction ID=BIL/[protected]//[protected]Z), Later, order has been cancelled by shopclues.com due to non serviceability of courier partner of shopclues.com on 18/02/2016 and they initiated the refund of amount 11499 on the same date.
But Till Now the amount was not refunded to me. What to do sir? I need the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Grishmak
from Mumbai, Maharashtra
Report
Copy

Magic cleaning mop

Address:110061
Website:www.shopclues.com

It is totally broken condition. I have complained more then 5 times but No one interested to answering me. It is very bad site I lost so much my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
teshwara82
from Delhi, Delhi
Report
Copy

Apple cider vinegar

Address:Mumbai City, Maharashtra, 562125
Website:www.shopclues.com

SIR, I had purchased 2 bottles of the above product a few weeks back for rs/2100
plus shipping charges, which i paid and took delivery.After a a day or two i casually examined the label, and was surprised to see that the price on the bottle'showed Rs 550/-on each bottle.I immediately called the customer care and
told them about the same and asked them for immediate refund of the extra charged Amt.or to send 2 more bottles to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saswati Dutta
from Patna, Bihar
Report
Copy

Signature headphones

Address:713205
Website:shopclues.com

I had brought a signature headphone from offer section on feb 2, 2016 and its order no is #84599001 through debit card and now its been near about 20 days and one part of the earphone is'nt working properly..So i expect any correspondence or any other warranty for this product .....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Payal P Desai
from Dahod, Gujarat
Report
Copy

WG water spray gun 10 meter

Address:Valsad, Gujarat, 396001

I have purchase WG-water spray with gun through your shopcules, but very regret to inform you that we have received the product for damage condition. pipe are jointed for the middle side. that way creating leakage problem.way you are a such rejected item. i cant used this type of rejected item .Kindly arrange rejected item & give us our advance payment. i can, t satisfied with your product. it is a dallibratly chitting with me.
My...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SohanKumawat
from Ringas, Rajasthan
Report
Copy

They sent me used mobile instead of new fresh mobile

Address:Jaipur, Rajasthan, 303702
Website:shopclues.com

I have been cheated by Shopclues e-commerce company. This was order id: 84872687

and i requested to return on same day when i got this with another billed in mobile box and it is return request: 2633389

This is used product, speaker not working properly, display disappear any time....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
sachinsaini94
from Delhi, Delhi
Report
Copy

Defective car vacuum cleaner

Address:Deoria, Uttar Pradesh, 263153
Website:shopclues.com

सर मैंने shopclues से एक कार वैक्यूम क्लीनर लिया था जिसका ऑर्डर आईडी 85441678 है।
ये ऑर्डर मैंने 13 फरवरी को किया था पर जब मुझे ये मिला मैंने इसको प्रयोग किया तो ये काम नहीं कर रहा था...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy