ShopClues.com Complaints & Reviews

Order ID number: 78460166

I ordered a pair of shoes but received different than what I ordered. I returned them and I got the acknowledge from shopclues that they received it. Unfortunately, I never received my money back. I complaint many times to them and talked to their customer care representatives 3 times but issue did not resolve.

Please help me....

Sir,
I ordered, Electric Roti maker from Sovy Tone (Regd. No. 2336949) with Code: 85375202, order no. :84894751 order date: 6Feb2016.
But it is not working at all...This is a very bad experience with product brought from Shopclues. I think no authentic items are being provided by this site.

I want this product to be replace....

Sir,
Order number is : 84302640
Order date:[protected]
Till date after so many complaints shopclue customer care did not convey courier details and due date was 13th but it also over.
Courier details given is also fake, about 17 days over after payment but item not delivered, no satisfactory answer got by shopclue till date.
If such continue we have to file complaint of same on consumer court.
Do...

Sir
With due respect
i had purchased Ricoh SP-100SF All in One Printer online on 15th Jan, 2016 and and when the product was checked found that all in one printer was not working properly so the complaint was made, the complaint was logged on the same day i had received the delivery of the printer on the toll free number, the call was made on toll free once again next day and i was asked to email the bill invoice, after few...

I have received incorrect product (Samsung refrigerator, instead of LG) and placed order for return & refund for this item.

Plus I have not received my LG washing machine and My LG LED TV...

Its been 2 months now that i returned the product and the refund for it is still not processed. I have entered my banking details in the profile on the website. Also, in the e-mails, I have stated my accounts full details. But they would just not refund my money....

The product return request was placed on 31st Jan, very next day after I received the product and when checked and found it as defective.

Tried contacting customer support on Monday 1st Feb, response was that to wait and returns department will get in touch with me in 3-4 working days, but no response received.

On 4th Feb, when I checked for request status it showed me that the return request has been approved,...

I have ordered a Nokia thin charger which cost about Re 190, during the time of order the picture shows of Nokia thin pin charger of Nokia company but I have received the product is not from Nokia I.e. picture does not matches which is in the net and the received product as well as the product.
Order no.:[protected]
EmaiI Id:- ghosal.[protected]@gmail.com
I think you all are doing blunder with the customer, as a customer experience...

Shopclues order no 83326976.samsung 43 inches led tv not delivered cheating me shopclues i ordered 24 th jan 2016 till not delivered .my no [protected], pls help me...

Hi
I orderer a 25 ltr water storage heater from ShopClues on 20 nov costs 6289/- while i got wrong product. Order number 76150825. Return request filled and verified/accepted by ShopClues team. Despite of follow up in written mail neither they collected back product nor given money back....

I was trying to order from Shopclues through credit card since it was not showing COD option and it was showing server error after me entering the CC details. The ordder number which states checkout incomplete is[protected] items of Rs.5200). Also the payment page was different and was not given a choice to cancel the order as I have entered CC. This seems some kind of fraud service. I tried calling customer service and they were ruder stating...

Damage product deliverd and not refund from shop clues.
I order a popular mini 3jar mixer grander from shop clues, and my order id is 83651732. I am getting 1008 rs by cash my product was damaged both pieces. I complete to shop clues but no response, so plz provide the courier partner & cash back (refund) for me urjent...

I bought the following product on 28 jan 2016.

90 kg cast iron weight lifting home gym weight plates weight plates casting iron .
Code: 80094260
Order no: 83941148
Carrier name: fedex
Tracking number:[protected]
Expected delivery date : wed 10 feb

Shopclues sent me a email stating that the product has been shipped and i will be getting it by 10th feb.
The vendor is...

I ordered an led television on 27th of january 2016.

I was given a tracking number for my shipment saying that the order has been shipped through beacon surface logistics on 29th january, 2016.

The delivery date was given between 05th of feb to 08th of feb, 2016.

I started to track the item to locate my product shipping status. I found that the tracking details were not working and reported shopclues...

My name waseem ghori few days before i booked 1wallet in your website and 10-feb-16 i was received wrong product and quality very cheap with i am unhappy an d i want return this product and want money back but the thing is that i could not found in your website return option and cancellation process so please help this issue and return my product

My order no:[protected]
My Order :- Black Men Leather Wallet...

My name waseem ghori few days before i booked 1wallet in your website and 10-feb-16 i was received wrong product and quality very cheap with i am unhappy an d i want return this product and want money back but the thing is that i could not found in your website return option and cancellation process so please help this issue and return my product

My order no:[protected]...

I have trying to get my refund from shop clues but they are reluctant to reply on my order and they do not keep a toll free number for calls. i have given correct baking details and i am still waiting for my refund since last month. even after asking them to call me back resolve the issue they take too long to contact you guys and they never pay attention to what customer's problem is....

Sir i have order Maxel ak 8005 on dated 27.01.16 order no, 83861930..but still i did not get my product so i requested you to please arrange to send my order as soon as possible...

Orderno 83756813 has been shipped and your tracking details as given below :

Carrier Name: Beacon Surface
Tracking Number: 135376
Track your Shipment: To track this package go to http://7horses.co.in/ and enter the tracking number shown above.
Expected Delivery Date : Wed 10 Feb

I received above mail from shopclues and after that i have been following up with shopclues for the delivery...

Regarding to the order no. #84651956, we hv ordered two jeans of 36" size...we got it in 36" bt the length of such jeans are very short.
So plz here we are requesting you to exchange the Jeans.
Shiping Details :
Order No.#84651956

Imran Maniyar,
Opp.Nana Nani Park, Nirvan Scan Center, Latur.
Maharashtra 413512.
Phone. [protected]....