ShopClues.com Complaints & Reviews

[10/9, 6:59 PM] Wb ki: I purchased american tourister trolley bag from shop clues but Shop clues send me broken american tourist trolly bag at rs 2149.00 Same day i complain to shop clues and upload picture. they told me to send back to clues network pvt ltd delhi . When i send to clues network pvt ltd delhi (rs 590.courier charge) Via dtdc courier .they forbade to accept it . They yet not refund my money .i have complain many time to his...

Dear Sir/Madam I am Nishchay Sharma from gurgaon I had ordered Micromax 40B5000 / 40BSD60FHD 101 cm (40) Full HD LED Television from shopclues online shopping on 08 Nov 2015 I received my product on 21st Nov 2015. when I unpack the product and open the box, I find damage product the screen is broken from inside Led display is broken same time i call to shop clues customer care and inform them they asked me to send the picture of the damaged...

I have order two pair of shoes out of which i got only one pair of shoes which is 8 in size n i have paid the full amount of shoes n pair of shoes of 6 in size i didnt get. it was CLYMB boxer black casual men's shoes N my ordet no is #76315764 I have mailed all the images of shoes But no response i got The bill was of ₹528 n i got only one shoes of ₹265 n when i called on ur provided no i get charged plzzz provide my product...

Shopclues had advertised online about a Unboxed Laptop which was supposedly unused and with a warranty. But when I received the laptop I found it was a used one which had been carefully fixed and without any warranty or Windows 7 CD. Further it doesnt work well as the original software has been tampered with. When I tried contacting them online I get only messages. And on phone I get only a respones saying I have to wait. Its more than 5...

On 26 Oct 15, I have received the duplicate product of the conserned filter. I came to know from the customer care of the conserned filter that the filter received was a duplicate product. From then I had tried several times to return it but shopclues had not done the proper action. They had only given the return I'd no. which is 72497219. Till date their courier had not come to pickup the product and taday I had received the email from the...

On 26 Oct 15, I have received the duplicate product of filter which was costing rs 5100 only from shop clues. I came to know from the customer care of the conserned filter that it was a duplicate product provided by the shopclues. From then I had tried several times to return it. I personally call to customer care of shopclues, they had only given the return I'd which is 72497219, but till date their courier didn't picked the product. Please...

Hi, My name is Jaipreet Singh and I placed an order on 8 Nov 2015, 11:11 PM. Order Number is 75109554. They send me a confirmation email saying "Expected Date Delivery: Wed 18 Nov", but I have not received any Product any call or any Update from them. I made the payment of Rs. 28, 090 on 8 Nov 2015. I tried to call them several times but on 25 Nov 2015 they are were saying product is sent to the courier company ( http://www.cjkoreaexpress.in/)...

I have purchased HP laptop bag, zim glabs, airgun, boot boll, but delivered worst quality and damage product with wrong colors but unfortunately I have mention only quality problem, now I have called to customer Care they said airgun & boot Ball are non refundable product and two weeks complete but I have informed From binging when I got the product, so please return the product and refund the amount otherwise I will go to consumer court.. Ramroop...

Hello Sony Team,

It's seem very careless issue as i order SONY Headset from ShopClue!! They send me a fake Sony Product.

Please Read the Email send to shopclue help desk !!

"Hello Team,

Before i start with my POC sessions, let me introduce you guy's my index with ShopClue the one of the largest e-commerce business portal lead across the country and overseas too.br...

Ordered one chair-table and received damaged consignment against order No. 75811945, Wrote to Shpclues, provided snaps of damaged parts and ask for return shipment. After two weeks, still there is no action taken by them. Everyday getting mails that it will be picked up in next 7-8 days. But don’t know when they will change it with good one. . . . Very Bad response, very bad service… . . ....

I have received a fake product and returned more than a month ago. Still i am waiting for the refund for nearly two months. Everytime i am getting the same response from the shopclues customercare that " i will get an update in 48 hours". My order id[protected]. The refund amount is Rs.9017....

Hello, I have ordered Sony MDR XB450 On the ear Headphone Black and ordered number 73562821. I did not received this item. But I got a message saying Your order 73562821 has been successfully delivered at the mentioned shipping address I ordered on 16th October, still I did not received the item. First i received mail on 20th October that Shipment for Order 71951452 Delayed after 30 days I received only message(Your order 73562821 has...

I have order a philips mixer grinder 16nov 2015 shopclues promice me 24 nov 2015 to deliver my product but rs. 2398 is take from my account and my order is not deliver to me and not return my money in my account i have contact for this in shopclues.com but i have not receive a positive reply my shopclues order no. is 75864293...

Ordered a samsung 40 inch led on 18 oct 2015 and paid the total amount online, it got delivered on 7 nov 2015 but the package did not contain the remote, power cable, user manual which were mentioned in the item list when I ordered it. It had only the screen and its stand in the pack piece and nothing else, how can one use it without power cable and remote, or was it supposed to be nailed on the wall and used as black board. since then I...

Shop clues (Request has been logged with ticket number 5118498 Defective product delivered[protected] This is a worst experience of online shopping. I have order the Samsung Micro SD card 64GB and received it as defective. As I shared Images of product with Shop clues on 15th November . I received the (defective) product from their Seller on 12th November. But they are saying on 17th November that my order is cancelled. then me also...

Dear sir, i have purchased 1 reliance cdma c 180 mobile handset from shopclues .Com & already paid amt 1738 to shipper authorised agency ecom express & i opend to box in issue on product 1.Box imei no diffrent on mobile...

I have received the subject product which is locked pc as well damaged..

The Mobile phone cover body written with THE PRODUCT IS NOT FOR SALE WITH SOME KIND OF CODE AND THEY SOLD TO ME WHICH SHOWS COMPANY POLICY IN ILLEGAL ACTIVITY AND HOW TO MAKE CUSTOMER FOOL.

I have demand the refund from company at overall they send email that your problem is resolved and will revert you the refund till last week, but yesterday...

Hello team,

My Order ID : 75766532 at Shop Clues.

I have received this product but totally different as described.So, I am not satisfied with this product.
Color was "BLUE" on the Product description field but I have received one damm color & product material was "Velvet" (as mentioned) but i have received just like a "Tissue Paper" that also also very poor. I need Exchange...

Dear sir, this is shrish agrawal from karwi chitrakoot. i hv booked a product on shopclues.com on 7th november 2015. order no. is 74920459. that order is not delivered till now on 27th nov. i hv mailes a lot of time. now they said that my location is ODA location and they cant delivered product. while i hv paid the amount online. i i m in ODA loction then why they booked my order. now taking payment they told me that u hv self collected...

Hello I'm Harshit. I have ordered a leather jacket around 15 days ago. First thing is they delivered the wrong jacket and even they didn't replaced that jacket till now. JatinTraders is the company that delivered the wrong jacket. I need a claim or my jacket as soon as possible. Thankyou....