ShopClues — Fake third class product delivered

Address:New Delhi, Delhi

Dear Sir / Madam, My Shopclues cash on delivery Order # 42752683 it was delivered me on 25th March 2015. I placed an order for Jockey mens vest pack of 3 of size L with measurement 100-105 but I received a fake Jockey product of size XL with measurement 95-100. It's a very cheap copy of Jockey neither product quality nor size is up to the Jockey mark. I report this matter to ShopClues and they told me to make a request for return and I did the same but merchant rejected to replace fake product. This is very serious matter they charged us full amount of original product but delivering fake products. I request you to kindly look into this matter and do the needful. Ankit Singh Email ID - [protected]@gmail.com Order Number[protected]
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Mar 30, 2015
Updated by ankitsinghca
There is no update regarding refund of my ShopClues COD order # 42752683.
I request you to kindly process this refund asap and I also request you to kindly provide this refund in my Bank Account details are already given at the time of making request for return with you.

Ankit Singh
Mobile - [protected]
Complaint comments 

Comments

Dear Customer,

Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.


Regards,
ShopClues Support!
There is no update regarding refund of my ShopClues COD order # 42752683.
I request you to kindly process this refund asap and I also request you to kindly provide this refund in my Bank Account details are already given at the time of making request for return with you.

Ankit Singh
Email ID - [protected]@gmail.com

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