ShopClues — I want my refund.

Sir, My self Gaurav Narendra Achaliya from nashik (maharashtra). I have purchased puma cat runner by shopclues on 4th may 2015. My shopclues order number is 49638533. This product delivered to me on 9th may 2015. I have ordered 9 number. But i recieved one footware left of 8 & another right of 9. I have complaint this issue many times via mail & telephonic conversation to shopclues customer care from the date of recieved product to till now. You can check it. I was done all process for return file request this product as per shopclues return policy. & i have provide my bank account detail & statement for refund as per conversation but i still do not get back any revert from shopclues. Please solve my issue. On 19th may 2015 in the morning as per conversation by shopclues customer support one courier agency ECOM EXPRESS PRIVATE LIMITED has been done by reversed pick up process of that wrong size puma shoes. Which is delivered by shopclues to me. I have recieved one reciept by courier agency. The docket number is[protected]. Please i want my money.