| Address: | Gurgaon, Haryana | | Website: | em.shopclues.com |
Respected Sir,
I have ordered Lg microwave oven mc2844 by order no. 65398013 from shopclues on 16 July 2015 which i got on 29 July. But it was defected ( not working ), so i requested for the return of the product. At first i was told that their courier partner will come and pick the product so i waited for 3-4 days but no response so i called them then they told me that their courier partner can't come. So again i waited for 4-5 days for the solution but in vain . Then i send it back by courier myself and it costs me Rs. 1710. I got the mail received the product from them and saying that they can replace the product and can't give refund. More than one month passed, now they are saying that the product is not available and u can get the refund but they are not providing the link for giving banking details. And what about the amount Rs. 1710 that i spent to return the product. It was not my fault. So i want my refund alongwith the courier charge means Rs. 12598+1710 = 14308 totally. I'm attaching the receipt of the same.
Sir, I'm a regular viewer of CNBC Awaaz and i'm sure that u only can take me justice.
Thanking you.
Vinayak Waghmare .
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