ShopClues — Wrong product delivered[protected]

Address:	Hooghly, West Bengal, 712235
Website:	www.shopclues.com

Dear Sir,
Please note the following:
1) I ordered a pair of Sunglass on 26/01/2016 on 11.23 pm. Through your
website, Details as follows:
a) Name of Product : Kewl Instyle In Vogue Combo of Black Wayfarer
b) Product code: 74752218
c) Price: Rs.240.00 (COD, Free Shipping and delivery within 7-9 days)
d) My order no: 83768737

2) But when it is delivered to me on 04/02/2016, I found a belt and a card
holder inside the box instead of the ordered product (a pair of Sunglass) and the
COD charge was Rs.269/- instead of Rs.240/-. It means Rs.29 extra charge taken
from me.
3) You charged me more and deliver the wrong product which has disappointed
me a lot.
4) Contacting your customer care I was advised to mail you on the link shared
along with the attachment of Outer Image of Box with shipping label, Inner Image
of the box and Image of the actual product delivered. Please find attachments of
this all.
5) Your delivered goods has been kept as it is, please arrange to replace and
exchange the same with the product actually ordered immediately without any delay
and also arrange to refund the difference amount immediately.
6) Please do needful.

With Regards
Anita Howlader
Mob No.- [protected]
Konnagar, W.B.