ShopClues.com — Amount deducted in my credit card

i booked denim jeans on Tuesday 12.30 am but my item's are not booked my amount was deducted in my credit card

Please see my transaction details


26/08/2014 74568224238270533103238 SHOPCLUES.COM-DIRECT 799.00 Dr.
26/08/2014 74568224238270533103006 SHOPCLUES.COM-DIRECT 799.00 Dr.

I already call to customer care but they cont lift this is very poor performance send my amount to my acc
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Dear Customer,


We sincerely apologize for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert. For other assistance, reach us at shopclues.com/help.


Regards,
ShopClues Support!

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