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ShopClues.com Customer Care

Clues Network PVT. LTD.

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India - 122 001

Customer Care Phone Numbers and Contacts

Phone:+91 124 441 4888 (Customer Support)
 +91 124 466 9777 (Merchant Support)
USA Office
Clues Network Inc.
530 Lytton Avenue
Palo Alto, CA 94301 USA

Registered Office
Clues Network Pvt. Ltd.
B1 Pragati Chambers
15, Dutt Vihar Society
Jetalpur Road,
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ShopClues.com Complaints & Reviews

ShopClues.com - LOTTING CUSTOMERS MONEY

User
 Sethu Ramanathan on Nov 22, 2014
Order #25309473 Made order on 31 Oct 14. It has been 22 days. When i cal thrice I waited for more than 2 hrs, No response. I made on Facebook they delete my complaints giving broken link. No response to mail Id. This website loots customer money. They chose 1 customer in 25 and never deliver the order. This is fake website. Jealous for customers money. WORST THEIVES. DONT BELIVE and be the one fool in 100....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

ShopClues.com - [Product not delivered and payment not refund by shoclues.com company

User
 imranahmad786 on Nov 22, 2014
[Product not delivered and payment not refund by shoclues.com company see details below Order No.1)24465165 Order 24 Oct 2014, 02:39 PM Order Date 100% Waterproof Mattress Cover - 3 Size Options Total : Rs.129 Order No.2) 24418291 Order 23 Oct 2014, 07:38 PM Order Date Vioflam Instant Pain Reliever Gel (Pack of 2) Total : Rs.50 Order No.3) 26408393 Order 10 Nov 2014, 08:21 PM Order Date Face Wash Tea & Mint By VLCC Total : Rs.102 Order No.3) 26407741 Order 10 Nov 2014, 08:11 PM Order Date GOLD FACIAL KIT, BLEACH AND ANTI AGEING CREAM WITH VITAMIN E Total : Rs.132 Order...
Complaint comments Read comments Complaint category Business & Finances

ShopClues.com - Delivery Delay

User
 Rehana Adam on Nov 22, 2014
HI, I have ordered a headset(Order Ref.no:25842731)on shop clues on 05th November 2014..My order status showing that my order is shipped and forwarded through DOTZOT, But till date i didnt receive my product and there is no status updation from the DOTZOT also.This is highly disappointing.And there is no proper response from the customer care also.I dont Know why you people making this much delay for this order.If the product is out of stock or any issues like that you have to do proper arrangement for the order delivery. Without that why you people are taking orders for the customers.I dont...
Complaint comments Read comments Complaint category Computers & Accessories

ShopClues.com - Order# 27072873 - Magic Massager

User
 harish_mukhija@yahoo.co.in on Nov 22, 2014
Yesterday we got the delivery of subject order. When we opened the packet found that this is not the item which we order. The order was made of MAGIC MASSAGER WITH 7-8 ATTACHMENTS whereas the item we have received is BODY MASSAGER WITH 17 ATTACHMENTS. MOREOVER VERY SHOCKED TO SEE THAT THE PRICE ON BOX IS SHOWING MRP RS. 498/- (INCL OF ALL TAXES). The complaint was also made by email to customer care but there is no feed back. Also would like to share that the vendor details were also showing in invoice. On same number# 9818389666 called yesterday evening then one Mr. Jain taken all the details...
Complaint comments Read comments [2] Complaint category Online Shopping

ShopClues.com - Fraud Company .. Ordered Ambrane Backpack AB-1261 (Black) and received *SHAMPOO AND CONDITIONER **SAD !!!*

User
 Parag Swati Surendra Manikpure on Nov 22, 2014
*SAD !!! *Ordered Ambrane Backpack AB-1261 (Black) and received *SHAMPOO AND CONDITIONER **SAD !!!* Find my details in the image attached. I have ordered an Back Pack from your end and guess what i received? SUNSILK SHAMPOO AND CONDITIONER .Amazing !! is this what you term as customer satisfaction? I deliberately don't want to make this an ISSUE on social Platforms. Or let me know .. Should i? Let me know and give an valid explanation for the same. I am not interested in any product from your end now. My Payment mode was prepaid and I want the money to be refunded back to my account...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

ShopClues.com - Oversized Blazer which already used

User
 piyusht on Nov 21, 2014
I have ordered two Blazer for size 38, however they delivered me over size, blazers are very big & non wearable to anyone in my family, I request them to please replace, take back or send me the money. But they deninyng now. However it is clearly mentioned in the that product will be returnable in any situation without questioning. Please help in getting this returned, I want my hard money back form Shop Clues... My contact number is 9810465875...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

ShopClues.com - Replacement of Power Extension Spike Guard With 6 Universal Socket 5 Meter

User
 pinky5 on Nov 21, 2014
Sir, I have bought 2 Nos of Power Extension Spike Guard With 6 Universal Socket 5 Meter. My order No. 26756975. One Power Extension Spike Guard With 6 Universal Socket 5 Meter was working, but another one Power Extension Spike Guard With 6 Universal Socket 5 Meter was not working condition. Please replacement of my product (Power Extension Spike Guard With 6 Universal Socket 5 Meter)Please replace of Power Extension Spike Guard With 6 Universal Socket 5 Meter.Thanking you...
Complaint comments Read comments Complaint category Computers & Accessories

ShopClues.com - about my delivery of product

User
 Deepti C on Nov 21, 2014
hi myself Deepti from bangalore i have ordered two product one nova trimmer and one dell laptop bag order no 25315033 & 25315029 respectively.I got my product by overnite & blue dart but during delivery both have not talked properly to me & they have not delivered at expected date also....
Complaint comments Read comments Complaint category Travel Agents

ShopClues.com - Product Not Received even after 23 days

User
 koustuva on Nov 21, 2014
I have purchased product online from shopclues. But after 09 days of estimated date delivery (12/11/2014).I did not get my product. Still i am waiting for my product . My Order No: 25158545. Order Date: 29 Oct 2014, 07:47 PM. The tracking number for this package is 700001330884 and it has been sent via Dotzot....
Complaint comments Read comments Complaint category Online Shopping

ShopClues.com - cant receive my order yet after 20 days

User
 jassisingh on Nov 21, 2014
i am jaswinder singh my order no is 2545313 . Yet now i can't received my order and requested shopclues return my payment with 10 times calling chargers. when i call to custrmer care they will not attend call 5-10mins every time. i called them 10 timesfor my order but they are shame less person. i personally suggest please shut off website....
Complaint comments Read comments Complaint category Credit Cards

ShopClues.com - Unable to track the shipment (fraud company)

User
 guneshpatel24 on Nov 21, 2014
I have orderd TOYOTA CAR Key Chain metallic keychain car and bike key ring keyring Code: 241226 order no. 26699413.27104391 on 17 th november Order was shipped I would not received any detail regarding despatch by SMS or Mail. Tracking no.I30000660539 provided by shopclues shows nothing when i track my order through dotzot site. I have also orered Autofurnish Car Seat Covers Towel (Grey) order no 27104391 detail not updated till date. Customer care no. does not connect after many attemt. No any email ID, contact no. for customer support company is fraud. not provide any detail by mail or sms. Please...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

ShopClues.com - i have return my product for replaced.

User
 narayan.san on Nov 21, 2014
dear sir/maam i am santosh kumar .andmy order no. is 24371737 .and my product name reebok watch two pcs. i have return this product due to defect item before 15 days but i have not find replacd product or refund amount and i mail many times in shopclue but no response find from shopclue side plese tell me whenever i find my product or refund balance....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

ShopClues.com - Not delivering the item as well as not responding after several request

User
 KBrijesh on Nov 21, 2014
I have given an order to shopclues vide order no.24916433 dated 27th October, 2014 which is not delivered to me till dated i.e. 21th November, 2014. In the mean time I have requested several times to the shopclues executive on dated 11th Novebmer, 2014, 17th November at 12:30 P.M to Mr. Aakahs and 20th November, 2014 at 7:30 P.M to Mr. Ashis but no one is responding. In this connection, It is requested please do the needful so my order canbe deliver to me. Thanking you...
Complaint comments Read comments [1] Complaint category Government Organizations

ShopClues.com - shopclues sells defective products for cheap

User
 chat2amit on Nov 21, 2014
The scissors sold by shopclues.com are worthless, they are jammed and not even stainless steel in quality, , i almost had cut my hand when working with this jammed poor quality scissor, , i suggest no one should buy from shopclues.com. i always had poor experience while getting return or refunds from shop clues.. Though i have asked this to be returned.. Set Of 3 Stainless Steel Household Scissor (QTY:1) 26587877 Order 13 Nov 2014, 11:01 AM Order Date refund of 60/- due from shopclues.com, YOU CAN IMAGINE THAT IF I HAVE TO WRITE THIS MESSAGE ON WEBSITE TO GET REFUND OF 60/-,...
Complaint comments Read comments Complaint category Online Shopping

ShopClues.com - SHOPCLUES SELLING POOR QUALITY UNUSABLE PRODUCTS ON ITS WEBSITE BEWARE CUSTOMERS

User
 chat2amit on Nov 21, 2014
The scissors sold by shopclues are worthless, they are jammed and not even stainless steel in quality, , i almost had cut my hand when working with this jammed poor quality scissor, , i suggest no one should buy from shopclues... i always had poor experience while getting return or refunds frm shop clues.. though i have asked this t o be returned.. Set Of 3 Stainless Steel Household Scissor (QTY:1) 26587877 Order 13 Nov 2014, 11:01 AM Order Date refund of 60/- due from shopclues.com, YOU CAN IMAGINE THAT IF I HAVE TO WRITE THIS MESSAGE ON WEBSITE TO GET REFUND OF 60/-, HOW...
Complaint comments Read comments Complaint category Online Shopping

ShopClues.com - Received defective product against order number 27013417

User
 anay2509 on Nov 21, 2014
Out of the two bulbs received by me against shopclues order number 27013417, one bulb is working properly, whereas the 2nd bulb is not glowing after giving power supply to it, but when kept ON for around 5 minutes, it glows with a very dim light, confirming that it is a defective one. So, I request you to kindly replace my product as soon as possible, so that my trust on shopclues remains undisturbed, being a regular customer of shopclues. I have attached the photographs of both working and defective bulb.Please respond soon....
Complaint comments Read comments Complaint category Electronics & Appliances

ShopClues.com - Wrong price

User
 sanjoysatpathy on Nov 21, 2014
I purchased one Dell 18.5" monitor, order no-23471047 by paying Rupees6710/- but the printed price on the cartoon is rupees 5980/- and the same set is available now with shop clues for 5550/- and at Bhubaneswar market for 2500 rupees.This is cheating.Money should be refunded and the set taken back.I have thousands of face book fans and friends who will be told about my experience with shop clues....
Complaint comments Read comments [2] Complaint category Computers & Accessories

ShopClues.com - money not refund

User
 mpraju on Nov 21, 2014
Dear Sir, I had placed an order with shopclues.com on 23469807, 16 Oct 2014 Order Number, The product is returned to shop clues 10 days back, till now money Not refund to me please let me know the status of refund. Shop clues service is too late and bad . Return id : 550297, 03 Nov 2014,...
Complaint comments Read comments Complaint category Furniture

ShopClues.com - duplicate product and not coming at return request

User
 khushal trivedi on Nov 20, 2014
hello, sir before some days i order goggles of ray ban my order no. is 24099167 but goggles which u send me that is duplicate real price of that goggles in market is only 200 rps. so please contact with me my mobile no. is 8003628252. from many days i am sending request but no body. sp please now i hope that u come to receive your duplicate prodect. thank u...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

ShopClues.com - neither received the product nor received the refund

User
 Amit S Raut on Nov 20, 2014
2 months ago i had ordered an ear phone from the shopclues site my order no. is 22835213.delivery was of cash before delivery.so i had paid for it. but didn't got the delivery of the product. so i opted out for the refund.but till now didn't got any.....
Complaint comments Read comments Complaint category Electronics & Appliances

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