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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 34

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S
SwapnilShivalkar837
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product damage received from shopclues of tds meter and no return done yet

Order number
[protected]

Amount rs 215

Product tds meter

I had recived product deffective and damage product from shopclues i had ordered tds meter it has recived on damage condition because the seller had not wrap properly because it has broken during transit and it also not working due to damage condition

I had intimated shopclues customercare department but no resolution...
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Address:Clues Network Pvt. Ltd. Building No. 112, Sector – 44, Gurgaon, 122001, Haryana, India
Website:shopclues.com

I ordered books on shopclues website and paid them online in advance. I never received the order but online tracking shows order has been delivered. A ticket was raised by me, but that ticket was closed without any action taken. I was not even called by any company representative regarding my complaint. The ticket was one sided closed saying we (Shopclues.com) could not get the proof of delivery from the courier company and hence the ticket...
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Shopclues manager talked with me and told about the lucky draw and says that i won a mahindra kuv500 i don't believe in this so please let me know is there anything like this in shopclues because there are most of frauds..

The message i got is as follows :
Dear sir/madam, congratulations!
You won mahindra xuv 500 car (Price-14, 80, 000/-) as first prize by shopclues pvt ltd company lucky draw.

got...
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V
Vidhya Lakshminarasimhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Update on my complaints about damaged/discolored product

Ms. Tamil selvi from shopclues mailed me two days ago asking me again for additional docs in order to claim refund. I emailed her the following:

1) i received only the courier cover (Which was photographed and sent with written info on it by the courier company) and that the products in addition to being damaged came "crumpled in just the courier cover".
2) i spoke to mr attam at shopclues and he had asked me to send...
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C
Chaluvaraju Puttaswamy
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Refund amount not received regarding

Website:Refund not credited to my account & they are trying to give false information by claiming they d

On 25.4.2020 Paid through Debit card of Rs 1950/- for RO Booster pump & with 24V DC power supply vide shopclues order NO[protected] from DAKSH AQUA SOLUTION 2
g-16 basement greenwood city pop community sector 40
Gurgaon, 122001
The same is cancelled after very long time in June 2020 as given below
Tracking Details
(Sun,[protected] Canceled On Customer Request

(Sun,[protected] Cancellation...
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C
c jagatheesan
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Cheating amount

Address:ADDRESS:-GLOBAL APARTMENT BALASORE VISAKHA PLOT NO 42 DISTRICT BALESWAR STATE ODDISA

I have received a message from shopclues that i won the first prize in mahindra xuv 500
After some time i received a call about this & nitin kumar singh shopclues employee talk with me & said that to claim the prize u have to register with rupees 47000
I send the money to chandrama yadav via phone pe
Nitin kumar send me his shopclues 🆔 card so i believe in him
I request u to kindly look into the matter and arrange...
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S
Sandeep Bhaskar
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Causing delay in processing refund

Address:Building No. 112, Sector – 44 Gurgaon Gurgaon District Haryana India - 122 001

I had bought gym equipments from shopclues.com on 27th of april which got delivered on 4th july 2020. The product was extremely poor quality and damaged so raised a return request immediately. The return request was approved but then i received another email from them asking for reason for returning the product. I responded to the email and then received another email asking for pics of the damaged product and package. I responded and provided...
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V
Vidhya Lakshminarasimhan
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Shopclues not responding to repeated requests for refund

Address:GUJARAT

This is in continuation to my previous request for help in getting back my refund on two orders placed and received from shopclues. order id:[protected]. Order Placed on Fri, 03 Jul 2020. Despite repeated attempts to contact customer care via email and phone no response. After 10 days we were able to connect with customer care who asked me to send photos of the damage /old /faded products which we did. They promised to resolve our issue with...
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S
SachinLadi
from Mumbai, Maharashtra
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shopclues is not helping us of my order number

User id
[protected]@gmail.com

Order
[protected]
[protected]

I had received old and used product i had claimed to shopclues buy still not get resolution from shopclues

If i not get the resolution then i will file claim against shopclues sanjay sethi sir, bhavishya chauhan, shijoon lee and kanchan kukreja

Then shopclues executive who is assigning my complaint and trying...
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Address:Building No. 112, Sector – 44 Gurgaon Gurgaon District Haryana India - 122 001
Website:www.shopclues.com

I have not yet received my refund for the faulty product.

Order id[protected] boat bassheads m-521 wired earphones with hd sound, in-line mic tangle free cable with 3.5mm straight jack.

Which was shipped to me on 1st june 2020. The same day i had placed a request for replacement of the product (As it is faulty, looked like used and the packing was not sealed by the manufacturing company).

I was...
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Address:www.shopclues.com

Only transactions issues payment failed processing refund every day in Faridabad
21/7, Rishi Nagar, Chawla Colony, Ballabgarh, , Faridabad, Haryana...
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J
Jatta King
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Fake mobile sent to me

Order no.[protected]
I hv orderd qpole iphone on 16 junebut received samsung dead phone which don. T have any serial number on box box was blck in colour and phone is totaly dead i m not able to give imei nmbr to shopclues i hv send all images of packaging and phone and accesories to them but after 1 mnth of delaying my case they rejected my case and i m not been awarded with any replcemnt or refund. I hv send them 18 20 tickets and...
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V
Vidhya Lakshminarasimhan
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Two quilts purchased on 3rd

Address:i donot know but the website is Order ID: 186282618 shopclues.com

Both the quilts received were old, damaged and discolored - absolutely resembled nothing like shown in their website. I sent several customer/seller complaints for 11 days soon after i received them but noone responded. When i did get to speak to someone after the 11 days, they were rude and asked me for so many questions, noone waits to wait to receive something then go on to lodge complaints or claim refunds!! I sent nearly 9 photos with...
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J
Jitendra Lodwal
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Wrong product delivered/for return product

Address:V. Kharda p. Kolaree t. Khategaon d. Dewas mp. Pincode. 455339

Hello sir mene ek saree mangai thi or go saree ki delevered hui he wah go saree nahi he so pls or mere return request ko bui approval mila he lekin koi action nahi liya gaya he abhi tak 2 din ho chuke he regard jitendra lodwal...
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S
sheeja shajan
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Refund money 15,00000

Last Friday i got call from company that I won 16, 00000 from lucky draw. From that time they ask me to pay money for RBI clearance and GST tax. I paid but until now I didn't get my money back. So please help me and refund my money...
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S
Songs AddA Pro
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Order Id : 186009699

I have ordered i kall home theatre system 7.1
I have been delivered
The product is defective product
It not producing bass
Its led lighting not working
I want to return it
Now customer care is rejected my return request
I need to return it please help me in this
Order i'd of products :[protected]...
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S
Srimanta sahu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted from Google Pay

Hi ShopClues Team,

My sister did a transaction on 8th-July-2020 with order no:[protected] for Rs. 803. She got a message from google pay that the transaction was successful and money was debited from her account. Later she got a message for payment declined from ShopClues. Please look into this issue and resolve it as soon as possible.

Thanks,
Srimant...
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S
Santhosh Sun
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False advertising

Address:Palani

True call me [protected]...
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R
Rachel D
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Product not received...

I had ordered charger from shopclues on 4th of June and I get a message after few days stating it's delivered. It was during lockdown. They are claiming someone signed and accepted the product. We don't have a watchman.every family in our building has the gate key because during lockdown nobody was allowed in the building. They're claiming the product is delivered...
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R
rayba
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I call 4g tabs

Address:at.post.lonikand dhage wasati lonikand near mathoshri school lonikand.
Website:shopclues

Tabs are not working propely . and network connectivity not accepted....
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