Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2307
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajeshkhaitan86
Apr 15, 2022
Report
Copy

Payment deducted but no order id generated

Hi Team,

I had purchased one slippers from my register phone number-[protected] and email id- payal.[protected]@gmail.com. The payment of Rs 179 got deducted through UPI (UPI/[protected]/ CLUES NETWORK PVT LTD/SHOPCLU ) of Standard chartered bank. However, no order id got generated and I cant see it even as failed order in my account. Please refund the amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Teja0607
from Mancherial, Andhra Pradesh
Apr 11, 2022
Report
Copy

About ShopClues 10th anniversary lucky draw

ShopClues — doubting a 10th anniversary lucky draw contest
R
Sai Vybhav
from Mancherial, Telangana
Feb 5th, 2022
April 11, 2022
Hi team shopclues, i have been sent a letter saying that i have won a Car worth of 8, 60, 000 under the lucky draw contest of the 10th anniversary and requesting my bank account details. And there are also helpline numbers given seperately and it also says that donot call...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Deeksha55
from Agra, Uttar Pradesh
Apr 9, 2022
Report
Copy

Order showing delivered but not received

I have placed a order from Shopclues on 04/02/2022 and it is showing that it got delivered on 09/02/2022 but I didn't received the order. Also the delivery person didn't called me before delivering my order.
I have done the online payment as Cash On delivery was not available on that order.

I want my money back or the product I have ordered....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
K
Kulbir Malik
from Delhi, Delhi
Apr 7, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
Report
Copy

Return and refund of order id 211770167

Dear Sir /Madam
I received a wrong and poor quality product on 06 april 2022 and raise retrun request but shopclues not responding well. shop clues trying to avoid return pick up and replying send more pics clear pics. while i have send all clear pics. kindly help me to arrange return pick up asap.
Thanks...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Sairajesh1994
Mar 28, 2022
Mar 28, 2022
This thread was updated on Mar 28, 2022
Report
Copy

Luckdraw Xuv 500

Dear customer congratulations your order number win the first prize that is Mahindra XUV 500 in lucky draw from ShopClues online shopping. Registration charges TDS 12800/

This message I have received from whatsApp and asked to pay 12800. Please do needful to stop this kind of fraudulent messages which can spoil the humans money....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karanam Praveenkumar
Mar 25, 2022
Report
Copy

Product return and refund the amount

Website:www.kidzi.in

My self K. Praveen Kumar,
I have ordered a frock (Sleeveless Net Frill Frock For Girls And Kids Sky Blue - 3-4 Y) worth Rs. 1045/- with order No.KZ11539 in 'Kidzi.in' but they delivered a saree which is in cheap quality instead of frock. And I have sent a message to them to return. But they are not responding....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ismail Bhamla
Mar 24, 2022
May 28, 2022
This thread was updated on May 28, 2022
Report
Copy

Many serious issues regarding payment not received since 5 months

Address:246 madanpura lane next to nagori clinin opp kedy tower madanpura

Merchasnt id 1099913 and shopclues is not giving paymnet since 5 months pls hepl us...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Ismail Bhamla
Mar 24, 2022
Report
Copy

Payments not received sine months

Address:MUMBAI
Website:shopclues.com

Dear team
we have not received paymnets from shopclues since november 2021 please help as they are not replying...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
UD Traders
from New Delhi, Delhi
Mar 10, 2022
Mar 15, 2022
This thread was updated on Mar 15, 2022
Report
Copy

Payment not credited timely

Address:Gurugram Haryana

I am seller at Shopclues.com. I want to complaint against them for not providing me the payment timely. I raised a ticket in the month of December for providing me the payment as soon as possible, that ticket is still open when I called the customer service they says all dues will be clear in the month of January, in January I called them many times, either they never pick the call or says it will clear soon. Again I raised a ticket in January...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rupam793389
from Samalkha, Haryana
Mar 9, 2022
Mar 31, 2022
This thread was updated on Mar 31, 2022
Report
Copy

Payment not clearing during november

Address:http://storemanager.shopclues.com/vendor.php

I am a seller of shopclues. My MID is 470842 (RUPAM XEROX). I am getting order and fulfill it, they credited payment after 10-15 days od delivery of product. But from november they not clearing my payments. I have called every week they told please wait. Still now payments not cleared. Above rs 100000 payment is blocked. Plz help me sir....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
8
8855
from Khammam, Andhra Pradesh
Feb 26, 2022
Report
Copy

Online earnings

I'm G.Lokeshwari, they said me online earnings so I take precautions to do, then she said that 3 tasks I completed and told to recharge then I completed 3 task but I'm not got my money so please give my money back...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijaychandraprakash
from Patna, Bihar
Feb 24, 2022
Report
Copy

Cancelled my order but didn't got my refund

Address:Kk singh colony, Chira chas, Road no.4, House no.A99, Bokaro, Jharkhand

On 10/2/2022 I had placed an order for ketsy baby clam 60mm for Rs400 at 8:43am order I'd[protected] through ShopClues and due to some reason I cancelled this order and it was said that I will my refund on 24th of feb 2022 on the original payment method and till now I hadn't got my refund then I called my bank to check whether I had got any amount of Rs 400 or not and they said no haven't got any refund. Then messaged ShopClues network then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijaychandraprakash
from Patna, Bihar
Feb 24, 2022
Report
Copy

Money got debited from my account but order didn't confirm

Address:Kk singh colony, Chira chas , Road no.4, House no. A99, Bokaro, Jharkhand

Actually on 9th of feb 2022 at 11:05 pm. I had placed an order for EGK drill machine through ShopClues website and the order I'd[protected] which I had paid through UPI (Google pay). After paying the required amount Rs 694 to ShopClues that had been debited from my account but the order was showing payment not confirmed so called ShopClues and they told us that they had sent our issue to the billing and you will soon get an update after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jobsadda
from Raipur, Chhattisgarh
Feb 24, 2022
Report
Copy

GST Charge 3%

Hi I have purchased 5 deo.
They have share us the invoice with 3% gst.
In India GST there is no rule for 3%.

They are doing fraud at a big level
....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubha Monnappa
Feb 23, 2022
Feb 23, 2022
This thread was updated on Feb 23, 2022
Report
Copy

Its regarding the shopclues contest

Address:shopclues pvt ltd,8th floor,sectar v rdb bulding,salt lake,kolkata 700091

Hai, i got a achivment certificate from shopclues as winner in online shopping lucky drow the amount was9200000./rs.the helpline number which was there in the certificate was [protected].i called the number the guy told me to pay 2700/rs .which i paid trusting the shopclues app. later agin he asked foe 9000/rs has GSTwhich i refused to pay .then when i told the guy i dont want the prize and send the amount of rs 2700/ back to my account the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubha Monnappa
Feb 23, 2022
Report
Copy

Its regarding the shopclues contest

Address:shopclues pvt ltd,8th floor,sectar v rdb bulding,salt lake,kolkata 700091
Website:shopclues.com

Hai im shubha, i got a letter regarding the winner of online shopping mega drow contest ..there was a help line number [protected], i called and asked about that he said its from shopclues, i have won a prize and he told me to pay 2700/ rs to shop clues pvt ltd account, i trusted his words and sent the money of rs 2700/ later he told me to send 9000/rs when i refuse to send he said he will not even give back 2700/ rs also . please send me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
talib smiler
Feb 12, 2022
Report
Copy

Got a scratch card saying prize money etc

I have got a post today. It says that I have won 1.2lacs prize cash and I also have got a scratch card (upon scratching I won Swift desire worth of 12.5lacs🤣🤣).
I found grammatical and spelling errors in the A4 letter. ShopClues name was used on inside and on the scratch card.
I wonder how they got my address....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
greenworld5678
Feb 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order canceled but money not refunded

Website:shopclues.com

Order ID:[protected] was prepaid for an extension board but shopclues did not shipped product and after 9 days canceled order but money not refunded....
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
I have received this message today at 9:39 Am “Dear customer Your order number Win the first prize that is Mahindra xuv500 RS {1485000}.in lucky draw from our {shopclues}.online shopping .Registration charge {7400}.WhatsApp no- {[protected]}.Website {shopclusewins.co.in}.DAMOR PRATABAI” and now i have received a call mentioning that i have to share some documents for registration, later i might have to pay INR : 7400/- after the confirmation,...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
aum rajahmundry
Feb 10, 2022
Report
Copy

Fake SMS received

Address:Online

Dear customer Your order number Win the first prize that is Mahindra xuv500 RS {1485000}.in lucky draw from our {shopclues}.online shopping .Registration charge {7400}.WhatsApp no- {[protected]}.Website {shopclusewins.co.in}.DAMOR PRATAPBHAI...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy