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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Gurgaon
Gurgaon District
Haryana
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122 001

ShopClues.com reviews & complaints page 78

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L
Lovable Islam
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reg: delayed delivery

Address:Chennai, Tamil Nadu, 604001

My Order ID:[protected]

Hi Shopclues,

I've ordered a GYM gloves on 15th February..
Actually the delivery Date of this Product is Sat 24..(Nearly 10 Days )..

But till now I've not received my product.. Actual delivery date is itself too late..
Even now I've not Received my product..
Seriously got fed up with your process..

Sorry to say this..

This...
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S
surendra_mourya
from Mumbai, Maharashtra
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mobile handset

Address:Thane, Maharashtra, 400602

As per your advertisement i have booked a nokia 105 and ordered it and after receiving the delivery i paid the amount as per your terms but instead of this i did not received the product specified in your advt. I just received a 3rd class handset of other company using the name of nokia brand. Kindly acknowledge this mail and if you want or think of it then please send me a reply of the same about what to do now? With the phone (Handset i...
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S
santa mayengbam
from Jalandhar, Punjab
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product was automatically cancelled and also not refund

Address:Mohali, Punjab, 140301

I ordered a product: Samshi HBS-730 Wireless Bluetooth Headset With Mic (Black) from Shopclues.com,
Order ID:[protected]

i have successfully paid the amount through net-banking and after 2 days my product was cancelled by the company itself.

the product status showing: "Incorrect Product Information & Refund Refund Processed"

i agreed that human made sometime mistake, i have been complaining....
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H
Hadatma Mushahary
from Dibrugarh, Assam
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calls

Address:Kokrajhar, Assam, 5678
Website:shopclues

A call and sms is given to me that i had won a tata safari car as a first prize from global india lucky contest it is fraud call or what i could not catch so please inform me whether it is true call or fake, they are asking my bank account number and said that they will verify my account and send verification message to me, i should give them what they are asking for?...
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S
Subhash S Banakar
from Bengaluru, Karnataka
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lucky draw winner

Website:Shopclues.com

I'm subhash s

I'm a student in karnataka university of dharwad. I have received the message of shopclues lucky draw winner.1stwinner of tata safari car was the amount of 1250000. Registration fees 6500. Sbi a/c rahulkumar-[protected] & ifsc code-sbin0050979

Ph-[protected]
Ph-[protected]
Ph-[protected]

I was loss the money of 56500 rs
My father was a farmer
Please help...
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K
km12
from Jodhpur, Rajasthan
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mobile phone return request initiated and cancelled

I have ordered mobile phone from shopclues.com on 19/02/2018 but its quality is very bad. The battery does not charge and discharges even during charging with its own charger and different charger also. So l initiated return request but it is cancelled wrongly.. L unable to raise return request again. But i want to return the product and refund of my money back.
And they ended the case saying "we notice that you have now cancelled...
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S
Samarthkannan
from Mysore, Karnataka
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sandisk 32gb otg pendrive

Address:Palakkad, Kerala, 678531

I have ordered a sandisk 32gb otg pendrive from shopclues on 15th february 2018 by paying 799rs. After getting the product, i came to know that it does have a poor quality, low copying/writting speed, not as shown in image. So i requested to return and refund my amount though im not satisfied. And in the description it was clearly mentioned that it is refundable. Though it doesn't satisfy the basic quality, i tried to contact customer support...
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C
Chandrakant C. Sonara
from Mumbai, Maharashtra
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difference watch delivered - delivery order no - 138026264

Address:382345

Dear sir,
Reference to the subject, we have been booked new men look stainless black band paidu. Watch. We have received silver brand model of this watch.
Still i have been change request after 1 day of delivery. I will follow up with
Owner of shipper, i can't know about his but address slip in mentioned cell no [protected].
Pls. Do the need full....
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D
Dhruba hari Deka
from Lala, Assam
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phone call about prize.

Address:Kamrup Metropolitan, Assam, 781354

On dt.23.02.18 call frm shopclues after delivery of purchasing item they exact told my name & address and say congratulation u r winner u won 1st prize tata safari.& give option i[censored] want tata safari den submit cash deposit on dt 23.02.18 rs.12, 800 in account number and name sandip sharma a/c-[protected] (Sbi) ifsc sbin0008885 and sew kumar a/c -[protected] (Sbi) ifsc sbin0002021. Dis call from mb.[protected] on dt.23.02.18 & [protected]....
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A
amitt koul
from Shimla, Himachal Pradesh
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my order cancelled by shopclues after receiving the payment

Address:Gurgaon, Haryana, 122001
Website:shopclues

My order is cancelled by shopclues by giving the reason currently we dont have the product after receiving the payment. They is saying u will receive the payment on 15th of march. If the product is shown on portal and they receive the payment after 5 days they r saying we dont have.
What is that. Is this the customer service. Very bad.. Need the reply
Amit [protected]
. Order_id=[protected]
Eureka forbes 100 wats car...
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N
nek1003
from Delhi, Delhi
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karbonn titanium frame s7 mobile

Address:New Delhi, Delhi, 110066

I bought subjected mobile online from your site 2 days befor but its damaged phone. So that i want to return that phone. Kindly return that phone and pick up from my address as given below or delivered address.

House no. 134, upper ground flor
Arjung nagar, near bada gurudwara,
Safdarjung enclave, new delhi-110029
Mobile no. [protected] and [protected]...
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Address:Gurgaon, Haryana, 091
Website:shopclues.com

Dear,
This is very unpleasant to complain about the broken product shipped to me and after several conversation over phone, nothing has done from your side.
Are you running a cheating online business to harass your customer?
Against my order no.[protected], you have shipped one broken /damaged item on 06/2/2018. After due complain for the same, your rep. Has collected the broken one before three days ago for replacement...
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A
anilshivankar19
from Darwha, Maharashtra
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receive sms and calling every 1 or 2 days.

Address:Gurgaon, Haryana, 440025
Website:www.shopclues.com

One of the person is calling and has send me the sms saying that
Dear sir you won
1st prize from shopclues shopping tv show your prize (Tata safari)
Value 12, 80, 000/- pay only registration servicetax of rs6600/-
They even gave there no[protected]
Mobile no [protected].
And i have checked the name its rakesh kumar and another number rohit kumar.
My one more issue is how the hell they...
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D
dharmesh2018
from Banswara, Rajasthan
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false product received

Website:shopclues.com

I have ordered for body maxx 8kg home gym 14 inch dumbells rod, 1 curl rod, accessories through shopclues official website.
But the product which i received is totally fake.
The weight plates for dumbells are mere plastic covers having sand inside, moreover they dont weight 2kg as written on them.
Please see this video as proof -
https://youtu.be/YPP8MImezAM...
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A
avnilakra
from Mumbai, Maharashtra
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call from shopclues about prize

Address:Kanpur, Uttar Pradesh, 208027
Website:www.shopclues.com

On dt.12.02.18 & 20.02.18 call frm shopclues after delivery of purchasing item they exact told my name & address and say congrst u r winner u won a car..& give option i[censored] want car den submit adhaar, instead of car u want case plz deposit on dt 20.02.18 rs.6200in account number and vivek kumara/c-[protected] (Sbi) dt.12.02.18 rs.3200 a/c -[protected] (Sbi) ifsc sbinoo15618. Dis call from mb.[protected] on dt.20.02.18 & [protected] on dt.12.02.18....
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N
nimmi999
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product return approved and then falsely cancelled

Address:Mumbai City, Maharashtra, 400034
Website:www.shopclues.com

I had purchased laptop fordable table from this site which they delivered on 13th evening.

Bcos i was not foldable i requested return which they accepted and sent me a msg that pick up initiated. On 17th a man came at 11am and picked up the table in a box.

Later on same man came in the evening around 5pm & returned the box saying he is unable to find the code to which it has to return. Tht time my mom was alone...
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A
akhing
from Kolkata, West Bengal
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useless product

Website:Shopclues.com

I recently buy a universal silicone keyboard protector skin. It cost just rs 99 but the problem is the protector skin has loss its adhesive power so it doesn't stick right from the moment it was peel off from the cover. How can you sell such product on online and letting people to buy such poor quality product. I will never buy shopclues product. Its not even worth for a try....
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D
Dilip Ravindran
from Kollam, Kerala
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lottery fraud

Address:Ernakulam, Kerala, 682019

This is the message that i got.. I have recorded their conversation with me.. No option to upload here... I went long enough to see till where would they go.. Lastly i said them this is kerala, here people are 100% educated.. He even got scared the # out when i conveyed him his home address linked to the bank account... Lol

Dear sir
Congratulation your product order shopclues shopping result out in the selected your name...
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R
rajeev_rAnjan_7374
from Basi, Punjab
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neither payment received not the product is even picked up back.

Address:134107

Order id:[protected];[protected], order placed on saturday 03/02/18
By:- rajeev ranjan
Still has no traces of refund, nor the product is still picked up, its been 10 days since i placed the return statement but then also there is no update regarding the return process. It is very sad to see that previously also my order didn't receive its refund.
Return id:5756827 ; 5756813...
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S
sharma198010
from Dalhousie, Himachal Pradesh
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misuse of company mobile no by hacker

Address:Chamba, Himachal Pradesh, 176311

Respected on dated 16/02/2018 at 9:10 am sir one person with the messgae from am-shopcl your company offical number that i m the winner of the alto k10 your company 10 years celebration of shoclues company. If there is any offer then sent me a gift of car. But they telephonically said that i should sent them 6252 rs then the send me a gift of car by shopclues company offer. I have recievved the call from these numbers [protected]. And full...
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