Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Dec 13, 2023
Complaints 6999
Resolved
1672
Unresolved
5327
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2307
917
+91 12 4466 9777
940
475

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 83

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Debapriya Nag Roy
from Chennai, Tamil Nadu
Report
Copy

harassment faced by me regarding return and replacement of my order-

Address:Kolkata, West Bengal, 700084
Website:Shopclues.com

I am mailing you regarding my order #[protected]. I had ordered swaggy men's black & grey cotton blend trackpants combo of 2 worth rs. 413 (All inclusive) xl size, but have received l size instead on 25th december. Since then i am continuously calling on the contact number provided by swaggy daily, but it is not-reachable or switched off. I had also mailed shopclues (Need support option from its website) regarding the replacement of my product....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dolani Mohammad Saif
Report
Copy

unsolicited phone calls

Address:Mehsana, Gujarat, 382715
Website:ShopCluse.com

29th december, 2017. I am receiving calls from this number:- [protected] that i have won a tata safari car or 12 lakh 40 thousand 100 hundred 48 rupes in shop clues lucky draw. They are asking to pay at least rs. 9999/-.

When i ask them what should i buy from shop clues which i was won the first prize. Than they gave me wrong answer. Than i was know that it's totally fake call..
But i can't understand how can they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivender Rana
from Agra, Uttar Pradesh
Report
Copy

abloom navy royal blue tracksuit

Hello sir.. Yesterday maine abloom navy royal blue tracksuit magaya tha sir... But jo size maine apne liye choose kiya tha wo ni aaya... Size bhut short h tracksuit ka sir. Sir maine first time ye site se kuch purchase kiya or 2 sweater bhi order kiya but agr mera ye prblm solve ni hua to inka fyaada ni h na... So please resolve my problem as soon as... My contact no.[protected]......
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:Kamrup Metropolitan, Assam, 781027
Website:www.shopclues.com

Order id[protected]
Rs.437

I have received an empty package, from shopclue.in, informed about the same at the instant.
But since 23 dec2017 i have heard from any of them about the same, raised tickets as been asked, contacted them 3-4 times but till today nothing from there end, please help me getting my refund from this fraudster.
Seriously this very unprofessional and very inconvenient for the customers,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tuljai Multiservices
from Rahuri, Maharashtra
Report
Copy

about privacy issue

Address:Beed, Maharashtra, 431131

Today i got call from unknown mobile number saying that you have bought any product from shop clues. He then says i have win tata safari and to claim same i have to pay 7500. And then i get a sms from hp-shpcjs asking for money.
My question is that how that person got my number and how he knows that i have bought something from shopclues.
Take this issue seriously, i assume the company is selling consumer s private information...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Niti Soni
Report
Copy

poor quality of product

Address:Ranchi, Jharkhand
Website:Shop Clues

I have ordered a induction cooktop.
I received it on time.
When i was using it suddenly it cracked it was it's first day.
I have canceled it but it's cancellation automatically cancelled.
I want my money back within 1 day.

They are even not responding.
I tried many times to cancel it but no such option is available.
Their costumer care is also not responding.
They have promised...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pragu03
from Kolkata, West Bengal
Report
Copy

bottle missing

Address:Kolkata, West Bengal, 700056
Website:ShopClues

I ordered a bottle few weeks ago and received an empty well packed box after opening it i found that bottle was missing and stone chips were filled to make it heavy earlier also i have received same kind of problem when i ordered an watch which was totally different from the pic which they had shown and even the battery was not working and the belt was defected i don't know this kind of issue is happening with me only or it happens with every...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sagardhupkar
from Delhi, Delhi
Report
Copy

cash back after cancelled transaction

Address:247232

I purchased a washing machine on 04/09/2016 for which rs17098 was debited from my account from emi. But because the delivery was not avbl on my pincode, it was cancelled. I received a msg from shopclues that my money will be refunded in a few days.
However, the same amount was again debited and credited on 08/9/2016.
And this emi was not cancelled. Every month, my emi of 1535.18 kept continuing for a year after that.
Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
syed aleemudidn
from Neyyattinkara, Kerala
Report
Copy

refund not credited!

Website:www.shopclues.com

Order :[protected]
Where seller sold product for more price i have sent company complaint but till now refund not processed after received a reply that some refund processed after i had sent pictures of product description but till now not processed also till now. Also i advise all if you trust shopclues then after reading you understood this is how a fraud by shopclues!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MarvelDecor
from Noida, Uttar Pradesh
Report
Copy

invalid shipping charges and not replying on mail

Address:New Delhi, Delhi, 110001
Website:www.shopclues.com

Hi, i am seller in shopclues and selling polycotton bedsheet. My bedsheet are less than 500g but shopclues charging 1000g for the same and i tried to contact shopclues team many times and share all required images too but those guys never reply on mail even wrote solved status without giving any solution.
My seller id is 737911 and store name is marvel decor...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santosh Chowdary
from Hyderabad, Telangana
Report
Copy

someone using my gmail account to send orders

Address:Hyderabad, Andhra Pradesh, 500060

Hi,

I am santosh some one is using my account to send orders on behalf of me to my wife i request you to kindly check and get back to me soon. I receiving notifications to my mail id. It seems like some one ordered from my account and it was delivered today request you to check and get back to me immediately.

[protected]@gmail.com

Regards,
Santosh...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vaibhav Desai125
from Kolhapur, Maharashtra
Report
Copy

fake calls from shopclues

Address:Kolhapur, Maharashtra, 416509
Website:www.shopclues.com

Dear sir i was purchased a order from shopclues last week and after that a phone calles and msgs recieved and they says talking from shopclues and you are a lucky winner and get price of safari i ignore that but vulger words are use by them and the caller konws about the order i recieved from shopclues website please get quick action to them... The caller no is-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
prabhu8164
from Anand, Gujarat
Report
Copy

133414378 - order id

Address:Salem, Tamil Nadu, 636001

So many times i raised my concern via email, mobile app and customer service center.. But still am the looser who paid the money through online 1 month ago and waiting for your update... None of my family member or me received the order.. But you guys are telling that the order is delivered. I need a proped solution with in 24 hours. Or i will take this matter seriously with social media and legal forum. Hope you value your customer concern...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bani bharali
from Lala, Assam
Report
Copy

product k bareme krhne hai.

Address:Cachar, Assam
Website:Shopclues.com

Meine jo saman order kya tha us saman k bare me mere account me nhi dikhte hai or 2, 3bar galat saman milte hai, return karne se v response nhi milte.. Order no[protected], awb no[protected]. Ye saman ko mujhe return karna hai ye mere account pe nhi hai to mein ese keise return karu. Please account me sbmt ki jye. Babar aisa galt saman mat bhejiye. Aplogoko cl karnese v no response....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kamleshmachhi
from Mumbai, Maharashtra
Report
Copy

suggestion it is true what write

Address:Thane, Maharashtra, 401602
Website:mail by mobile

Sir,

Toady on 16.12.2017 get a message"welcome to you shopclues online shopping p. Ltd.co.

Dear sir congatulations you are product order, tv show shopclues shopping result are out in the selected for name of mansoon lucky draw. Your name to open the lucky draw. You have two options 1st tata safari 2nd is payment of rs. 1260000/-. The charge of registration service is 6500/- for more details contact [protected].br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr.K.ravikumar
from Changanacheri, Kerala
Report
Copy

missing of ordered saree

Address:Bangalore, Karnataka

Yuvanika multicolour - linen printed saree 1 rs. 294 is missing in the packet delivered to me today afternoon. I have paid rs/ 783 for twosarees.
1. Yvanika multiclour - linen printed saree i rs/ 294
1. Mei multicolour mysore art silk printed 1 rs/394
I have received only the 2nd saree
0rder #[protected]

Sv inc
Site no.1 and 2 1st main road avahalli anjeenaya
Temple street mysore...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
Tripathi Anuj
from Kanpur, Uttar Pradesh
Report
Copy

refund is not initiated

Address:208016

I have ordered larwa men's silk kurta pyjama on 04/11/2017 and order id is 13147765. I have got it on 09/11/2017 and found it defective then i requested for returning it on 10/11/2017. Return no. Is 5791644. About a month has been passed but nobody has come to collect the product and also refund is not initiated. So please do as soon as possible. Many times we talked to your customer care executive but they have done nothing so please resolve...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Matt fanai
from Lunglei, Mizoram
Report
Copy

shoes and watch

Address:Aizawl, Mizoram
Website:Shopclues

The refund is not in my account mizoram rural bank, in shopclues bucks my money is there but in my account there is no money on shopclues bucks... I want them to transfer in my account. Cause i want back my money to buy something another. Delivery boy take back their product and my money is not in my account, please take me back my money on cluesbuck to my bank account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Debasish Jana
from Pune, Maharashtra
Report
Copy

lucky draw

Address:Purba Medinipur, West Bengal, 721422
Website:shopclues.com

Suba 10. Am par call aya tha mera mobile par bolrha thea upnea lucky draw ma tata 4vilar car milrha ha uska bad mera ko bola a 4vilar car 12.80000 rs
A car lana hoga to mera 6.500 rs depojit karna ha uska account ma number-[protected],
Name-mr brijeasskumar is account ma 6.500rs dipojit karnak bad upkko 15menits ka andar mera account ma.
Called from this no - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
raviprakash_1976
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivered order

Address:Kurnool, Andhra Pradesh, 518501
Website:shopclues

I have orders for 2 types of t shirts
Combo of 3 for one order and
Combo of 4 for one order
But i have delivered only combo t shirts of 3 only
I have not received the combo t shirts of 4
I have received the order on 11th of november
I made complaint on 17th that i have not received anothe 4 t shirts
There is response that 2 days return time is over and i am not eligible for return br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy