ShopClues.com Complaints & Reviews

Hi, order number[protected].. I have placed and made payment on the 14 oct and the expected delivery date was on the 27 oct and post which when i check there is change of date to the very next day stating there is delay... I really don’t undstand what is happening... Am tired of waiting... When i write it to the support desk i get an automated reply with the same old pacifying statement... Am really very unhappy with this and i need some...

I have returned my order bt still i have not got my refund amount. Further we will not do shopping from shop clues. You cannot satisfy customer. Shop clues is creating very bad impression. And customer care of shop clues are not answering. Very bad site for shopping. From 13october we have returned the order but still they are not returning the money....

This is w. R. T. To my order number[protected] &[protected] which i requested for return just the next day after it was shipped. At the time of return i changed my address which was approved and henceforth processed. But to my utmost disappointment due to a mistake from the company's side, the sales personnel went to my previous shipping address. I lodged a complaint to the customer care regarding this matter but it remained unsolved and rather...

Hi your shopclues order[protected] for white flower designer chainwatch money theft through my debit card (Iob sainikpuri) debit card no [protected], exp date 09/25 dagillapuram balachakravarthy ph no [protected]please refund your money in your iob account.
Misplacing the address & phone number in my register login, customer care exetcutive phonenumber[protected] call to me he asked my name, debit card number, cvv, exp date...

Then i received new sms from vm-rbibnk acxxxxxxxxxxx0365 transferred with inr 12, 80, 000, 00 24/10/2017 3:21:23pm tues rbibank. You are kindly being informed that due to rbitax reason the transfer of funds has been stopped. For clear your transaction kindly make payment 2%of total amout rs=25600 verification charge. And return the amount 25600/-immediately & pl. Deposit amount in abhishek verma a/c.[protected] bob they give their address...

I ordered status taba runner red 22 x 55 2 pcs with order id:[protected]. But i received only one runner and one small door mat. The items delivered is not as per specifications so i raised return request. After continue follow up return request was raised but no corrier partner come to pick up the item and later on they closed the return request stating that item was deliver as per specification. No one is responding now....

With due respect today i thought of writing this mail when i had conversation with one of your seller support executive, before this i never used to call only the person working in my store used to call and solve the problems,

Mid is 653916.
Just when i checked the tickets in my store i found that many were unsolved from your side which made me call to the seller support.
One of the lady picked up the call...

I want to tell you.. I was ordered a car mobile holder before 3 days. But today your delivery boy ask us. Come in city and take your holder. That city is approx. 7 kilometers from my home. And says i[censored] want to need this then come here.. I[censored] not want then i can return.. He behaves with me rudely.. I want to ask u i[censored] hv option home delivery then proper do ur work.. Thnx...

This is to inform that i had ordered a full back massager from jsb with model no. Jsb hf 23 full kneading and back massager. But ur website has sent to me a false product hl 889 hanln in a v shabby n torn packet. M v angry with this. It has been shipped by the seller mahadev retail faiz road hotel high 5 land carolbag delhi. The false product has been shipped to me thinking that i am a fool. The bill contains the name jsb hf 23 back massager....

Order ida number[protected] ki maine return request aap ki company ko ki thi aur sath mai kai aur product ki bhi compalne ki thi lekin aap ki company ne product returnyou ki reqest reject kethe di call par bhi koi problam solv nhi hui. Is liye maine jago girahak jagoo mai complant kr di compalne no 480537 hai agar abhi bhi aap ki company nai koi karbahi nhi ki to maiorder fir regly karbahi karunga......

I receive shoes from shopclues website which was full of sharp rusted nail inside, i have posted photo please take look. This shoes was totally different from what i order. Shoes company is from agra, i have attach photo of full adress woakers, 31/163b-7 kahrai shamshabaad road, agra, up 282001
Company owners phone no [protected] and i have attach his photo also....

I have purchased carah exclusive printed cotton double bedsheet with two pillow covers (Crh-db111)- set of 1 with order id:[protected] and order date: 07/10/2017.

Shopclues has cancelled my order and the refund expected date: 24/10/2017.

But till today (25/10/2017) i didn't receive a refund amount.

So, check the my order detail for refund and as soon as possible i have receive a refund from shopcluse....

I have place an order no[protected] on 8/10/17 through shopclues. I receive message that the package is being shipped through expressbees awb no:[protected] and delivery date on 23/10/17. But upto now i didn't received the said package. I would be very thankful and appreciate if shopclues could kindly refund the amount at earliest. Looking forward for warm and positive response...

I took delivery of the product. Sorry to inform u that instead of my ordered items, i hv recd one big used towel and the pack was weighing 0.5 kg. The amt of rs 462/- was paid to courier. I am too sorry for this type of service in providing products. Pl arrange to provide me my ordered items. Thanking you.
On 17th oct i have ordered for 5 sets of pants and shirts for age group 4-5yrs with shopclues vide order no[protected] for rs 462/-...

I buyed 3 packs of body spray from ua site, delivery was good and product were same, as i thought that in future i will buy all products from you, but i was disappointed when three of the body spray, were not working properly from the brief packs, so plz i want to replace the products and i kindly request you to, check the products before packing it and selling it to your costumer, as in future if you will, fullfill my request i will further...

I bought 1 microsoft office word y. Day from shop clues that was advertised to be sent by fast email delivery service. I received all the relevant emails up to the one that said your order has been dispatched normally the next email is the one with the order attached to it.
But instead i received a customer complaint number telling me they would deal with the mater in 2 days.

I want to cancel the order and buy from some...

Dear shopclues,
My order number[protected] was expected to be delivered last week and since then twice i received a msg of delivery but order is still not received.
Today i got a msg that it is delayed but still no date is mentioned by when it will be delivered.
Pls give an exact date and ensure the product is delivered on or before that date.
This js my first experience with you hence don't wish to spoil the same.br...

Order jeans 34 size received 34 but it's bigger for me so i asked replacement but shopclues deny to do it and not reply anything when i told to support customer to replace it they also deny when i told to file pil.. They said you can do but nthng will happened with it also means customers pay money n become ful... Worst experience with shpcl in first time only... Order id :[protected]../request u to solve pls... My contact no _ [protected]...

Am book a product before 15+ days but not delivered my product till now. When am book this that time have offer but not right now. Please ship my order at my address.
Am not received any call for my order shipping of your agent. When am track it i got refused cod. Why your service is very poor. What happened when paid online. Please check it then call me urgent regarding this.
Regards
Rahul kharwar
[protected]...

Hello sir, i booked 2 sarees on 7 oct 17. I had already paid online for both of them. I received only one on 13. Oct 17. For the other, (Named as kajal agarwal saree) you have sent a mail, stating that there is a delay in shipment and the same will be delivered on tuesday 17 oct 17. But till now i didn't receive my order. Would you please look into the matter and reply me immediately....