[Resolved]  ShopClues.com — Cheating the customer

Address:	Chennai, Tamil Nadu, 600093
Website:	www.shopclues.com

I order this product 64 in 1 Cartridge Cassette For 8 Bit Video Game (order no.[protected] and it was not in working condition so I asked for a replacement. the replaced product is also not in full working condition so I raised a complaint for refund but the customer care person falsely accusing that im a fake customer and he wont initiate refund process. this is the worst customer support I have ever seen. If I don't get my refund and apology from the person who spoke to me then im gonna file a case for cheating the customer. btw the person who spoke to me was "Vicky". if shopclues doesn't want their cusomter to continue purchasing on their site then do whatever but if you don't want to miss a cusomter then better ask him to apologize for falsely accusing and process the refund