ShopClues.com — Defective mobile sold by shopclues

Address:New Delhi, Delhi, 110046
Website:www.shopclues.com

I have bought motog mobile from shopclues. they have send me defective mobile which is not even getting started.
when I asked about refund or replace they are just extending time to resolve my issue. now it has been more than 15 days and they have asked me to visit service centre to fix issue.
I have not even used that mobile so why should I visit service centre.
this is real cheat. they simply send defective product and ask customer to visit service centre to fix their detective product.
I request shopclues to either return or refund defective mobile.

reference no 97900271

Thanks
Vijay
[protected]
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ShopClues.com customer support has been notified about the posted complaint.
Sep 13, 2016
Arhan05's response
AS i have ordered the ladies long slit top it haz been delivered wth no button nd it has not been selected as a gift so i want to return it as soon as possible dont refund me i just need a other dress or other design...please see forward to it...
Sep 17, 2016
Updated by vijaysingh70
I got call from mobile number [protected].
He is saying that he is speaking from shopclues and want to refund my money against this complaint. and for that he is asking my credit card details which again looks fake. I believe shop clues has all details for my payment against order number which I provided and I am expecting some real reply or call from shop clues customer care.
Thank you
Complaint comments 

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AS i have ordered the ladies long slit top it haz been delivered wth no button nd it has not been selected as a gift so i want to return it as soon as possible dont refund me i just need a other dress or other design...please see forward to it...

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