ShopClues.com — Delivery wrong address and said its delivered to you but I am not received the shipment

Address:

Burdwan, West Bengal

I am order a product on 7th may 2015 my order no. Is 50007289 placed by debit card and it is shipped 13th may 2015 by aramex courier tracking Number is [protected] also delay in dispatch it is dispatched from gurgaon to Asansol 15th may 2015 shipment received in Kolkata and till 24th may I am not received my package while Kolkata to Asansol destination is 200 km on 27th may I am received a e-mail from shopclues and said that your package is delivered but I'm not received any package when I am contact shopclues it says relax your package is sent your door step soon courier is delivered the package in Kolkata but my location is Asansol please help me please contact shopclues for delivered my package or refund my amount in my debit card