ShopClues.com — Duplicate sony powerbank delivered

Address:

Lucknow, Uttar Pradesh

My return request order number is 57847113 My name is Santosh Kumar Singh, mobile [protected] I several times called Shop Clues and several times mailed them to take return of the duplicate sony powerbank which they provided whichh they didn't. I purchased this power bank when I was in bangalore and I then after getting the delivery I came to Lucknow. Several times I called and mailed customer support of shopclues to take back my order from my lucknow address but they went to my bangalore address and now this duplicate product is with me only. The main problem is that why they delivered me a duplicate product? I want to sue them.