[Resolved]  ShopClues.com — Faulty Product Received

Address:Coimbatore, Tamil Nadu

Sir, I received the Frendz Induction Cooktop with Free Kadhai from www.shopclues.com on July 01, 2014 and damaged product received also not received warranty card with bill. Induction cooktop switch off automatically within two to three mins due to overheat. If I switch ON after three mins again switch off within thirty seconds. So im not able to use the induction also the ceramic plate was damaged. I raised the complaint to Shopclues customer support for refunding the amount Rupees 999 but they are not responding for my E-mail. I don’t know to whom I have to send the E-mail. Please help me to resolve this issue I don’t want this useless product Frendz Induction Cooktop with Free Kadhai Shopclues Order Number: 15667567 Amount: 999 Product Name: Frendz Induction Cooktop with Free Kadhai Shopclues complaint Number: 15667567 Mobile: [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Prem,

We deeply regret the experience you had. We have noted your concern & getting this sorted on priority. You will be informed of the updates via mail/call.

Regards,
ShopClues Support!
Sir,

I raise the complaint On 01/07/2014, but so far no responses received from Shop clues support through E-mail or Call.I need the Amount revert back Asap. Kindly do the needful

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