ShopClues.com, — Fraud E-commerce market-'Shopclues.com' & its merchants.

Address:	Khordha, Odisha, 751006
Website:	ShopClues.com,

My order no. is 75456285 & i have order a mobile phone named Micro-max Yuphoria cyanogen YU5010. Paid RS6489/-for this product on 11/11/15. But i received a old & used product with accessories missing. I requested for replacement on 15/11/15 but no response .I mailed & called regarding this for several time but those non -sense neither deal properly for return nor process my request within promised time period .After the date of return expired they are confirming that we can not going to return the product. Now I am facing the problem that the phone is heating & showing charging problem. I have taken my phone to Micro-max service center they told me that, this product is given only online services & they also told me that the phone contain motherboard & battery problem . If this fraud merchant & shop-clues .com is making product testing properly as they write in their policy then Why we the customer are facing the problem of defective product. So, its a wake up call from my side that if shop-clues.com & its merchant are begging for money by cheating customer, I appreciate the begging style of these beggar. This type of fraud company will not sustain for long period . Regards, Suman