ShopClues.com — I am complaining for order id[protected] for storage water cooler

Address:Mumbai City, Maharashtra, 400099
Website:shopclues

Dear sir,

Order no.[protected] storage type water cooler dated 15th oct 2016

With reference to the above order i have ordered a storage type water cooler on 15th oct 2016 and was assured to get the above product order delivery.

In spite of making payment via credit card amounting to rs. 15, 000.00 on 15th oct 2016 via citibank credit cards.

Since the product and the amount was displayed at your end i have ordered the same but sorry to say that company shop clues is fooling customers and giving such type of orders in your shopping adds and later say that the order cannot be sent due to unavailability. Besides the material was showing in stock there after i have purchased and also till today your offer remains the same and can be booked by the other customers also and can be seen live in your shopping cart. And now the company is saying that i will get back my amount by 10 nov. 2016 since my other option has got with my diwali deals will be over till i get my refund.

Such type of fraud should be stopped and other custumer do not fall pre to such add in shop clues

Thanking you and looking for your positive reply at the earliest & commitment of order no.[protected] i. E storage type water cooler 400 liters.

Manoj m jangid.
Was this information helpful?
No (0)
Yes (0)
ShopClues.com customer support has been notified about the posted complaint.
Oct 20, 2016
Updated by manoj6280
Hi Manoj

Order Cancelled - Out of Stock
We regret to inform you that due to huge demand, we are unable to fulfil your order at this time. Your Order has been cancelled and a refund of Rs 15000.00 has been initiated for the same. We deeply apologise for the inconvenience.
My Account
product
Storage Type Water Cooler
Quantity: 1 Unit price: Rs.15, 000
Subtotal: Rs.15, 000
product
Subtotal: Rs.15, 000
Shipping Cost: Rs.0
Total Rs.15, 000
On order completion you will earn 300 Clues Bucks
Refund Mode Payment Gateway
Refund through Bank 15000.00
Total Refund 15000.00
ShopClues Refund ID 10353222
Expected Date of Refund 20/10/16
Expected Date of Refund to show in your Account 09/11/16
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information